Salary
💰 $40,900 - $92,050 per year
About the role
- Senior RevOps Process Specialist to lead sales process improvements, streamline operations, and implement scalable solutions. In this role, you\'ll collaborate with cross-functional teams and apply Business Process Methodologies to enhance efficiency.\n
- If you thrive in fast-paced environments, have a keen eye for process design, and love solving complex problems, we’d love to hear from you!\n
- Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations.\n
- Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems.\n
- Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes.\n
- BSc/MSc degree in Management, Business or a similar\n
- Excellent problem solving, project management, interpersonal and organisational skills\n
- Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.\n
- Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations\n
- Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths\n
- Advanced experience in root-cause analysis\n
- Deep SFDC expertise and knowledge of enterprise SaaS tools\n
- You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.\n
- Data-driven and continuous improvement mindset (system thinker)\n
- Previous experience with BPM (preferred)\n
- Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy.\n
- Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation\n
- Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.\n
- Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.\n
- Develop and implement operational solutions by leveraging BPM, like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility\n
- Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.\n
- Monitor process adoption, data compliance, and governance.\n
- Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes\n
- Maintain data integrity within customer records in Salesforce and other systems.\n
- Develop best practices to align sales data quality with company initiatives.\n
- Youll report to: Manager, Revenue Operations Processes & Policies\n
- Team: Revenue Operations\n
- Location: Anywhere\n
- Start date: As soon as possible
Requirements
- Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations.
- Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems.
- Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes.
- BSc/MSc degree in Management, Business or a similar
- Excellent problem solving, project management, interpersonal and organisational skills
- Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
- Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
- Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
- Advanced experience in root-cause analysis
- Deep SFDC expertise and knowledge of enterprise SaaS tools
- You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
- Data-driven and continuous improvement mindset (system thinker)
- Previous experience with Business Process Methodologies (BPM) (preferred)