Remofirst

Account Manager

• Own the day-to-day relationship with a key strategic partner
• Conduct sales trainings and enablement sessions for the key partner, audiences include sales teams and customer success teams
• Be the face of RemoFirst, create and nurture relationships with partner contacts across the partner organization
• Be the first line of support for sales questions
• Partner with Marketing and Sales to drive referral growth through key partner
• Handle ongoing matters and work swiftly to resolve queries.
• Develop and implement creative go-to-market and partner activation strategies.
• This role requires frequent travel (up to three times a month) for in-person trainings and events.

Strategic Partner Manager

System Administrator

• Serve as the primary administrator and Subject Matter Expert (SME) for the entire Zendesk Support, Guide, and Chat/Messaging ecosystem, as well as the HubSpot CRM, Marketing, Sales, and Service Hubs.
• Manage user roles, permissions, groups, organizations, and teams in both systems to ensure security and proper access control.
• Own and maintain the overall health, performance, and stability of both platforms, including regular data health audits and clean-up of legacy configurations.
• Manage all billing and licensing for both Zendesk and HubSpot, along with integrated third-party applications.
• Design, build, and maintain all core support workflows, including Triggers, Automations, SLAs, Macros, and complex ticket routing logic.
• Lead the strategy, development, and maintenance of AI-powered solutions in Zendesk, including Conversational Bots and Advanced Auto-Replies.
• Strategically manage and maintain the bi-directional integration between HubSpot and Zendesk to ensure seamless data flow and process continuity.
• Own the entire reporting infrastructure using Zendesk Explore and HubSpot Reports/Dashboards.

Zendesk Systems Administrator

Accounts Payable

• Oversee the full AP cycle — from invoice receipt and validation to approval and payment.
• Review and reconcile client funding vs. partner payments to ensure accurate cash flow alignment.
• Coordinate multi-currency payments, ensuring compliance with local banking and tax regulations.
• Verify partner invoices for compliance with contract terms, tax rules, and internal finance policies.
• Maintain a robust approval workflow for invoices and payments in accordance with internal authorization levels.
• Implement periodic partner payment reconciliations and documentation audits.
• Generate and analyze AP aging reports; monitor overdue invoices and cash flow needs.
• Collaborate with AR (Accounts Receivable) to ensure financial data consistency across systems.
• Develop and maintain standardized templates and SOPs for AP processes.
• Streamline cross-team communication

Accounts Payable Manager

Attorney

• - **Corporate & Entity Governance**
• - Maintain accurate and up-to-date corporate records, filings, and compliance calendars (annual reports, franchise tax, etc.)
• - Consolidate global filings and documentation
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• - **Contracts & Commercial Support**
• - Draft, review, and negotiate a range of commercial agreements, including MSAs, NDAs, vendor, and partner contracts.
• - Ensure consistent application of contractual terms across jurisdictions and alignment with company policies.
• - Track agreement status, manage renewals and organize executed documents.
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• - **Employment & EOR Compliance**
• - Review and support employment agreements, terminations, and compliance with local labor laws.
• - Liaise with immigration and mobility teams to ensure compliant visa and relocation processes.
• - Assess legal exposure and risk mitigation strategies for EOR and client engagements.
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• - **Legal Operations & Compliance**
• - Conduct legal research on foreign jurisdictions (employment, corporate, tax, or data protection laws).
• - Monitor compliance risks and proactively identify potential gaps in internal processes.
• - Support ongoing global expansion projects.
• - Prepare internal reports, summaries, and recommendations for senior management.

Global Legal Associate

Product Operations

• Running the day-to-day operational rhythm of the team, including Product Reviews, Roadmap Reviews and similar.
• Running our quarterly and annual product planning cycles, overseeing cross-team alignment, to ensure every team is pulling in the same direction.
• Running the product team’s OKR setting and tracking, ensuring teams have the right goals and stay on track to achieve them.
• Supporting hiring and team planning, ensuring we have the right people in the right spots, and the right teams in place to deliver our strategy.
• Leading initiatives as required, driving with strategic analysis, impact assessment, and recommending paths forward.
• Identifying constant areas of improvement within the product organisation, getting agreement for changes, and bringing them to life.

Senior Product Operations Manager

Backend Engineer

• Collaborate as part of a fully remote, international engineering team at RemoFirst.
• Design, implement, and maintain high-quality backend services in Java.
• Participate in architecture discussions and system design, contributing to scalability and reliability decisions.
• Write clean, maintainable, and well-tested code following best practices.
• Work on complex distributed systems and integration with third-party services.
• Participate in code reviews, mentoring, and knowledge sharing with team members.
• Communicate effectively with team members and stakeholders in English.

Lead Back-End Engineer

Project Manager

• Lead and manage cross-functional projects related to global mobility services, pricing structures, knowledge and vendor management.
• Source and benchmark global mobility offerings to enhance competitive positioning.
• Analyze and report on revenue, margin, and performance metrics for mobility-related services.
• Own vendor relationships, negotiations, and performance tracking.
• Manage invoicing and reconciliations for mobility vendors, ensuring accuracy, compliance, and timeliness.
• Oversee all mobility cases ensuring delivery of excellent service, seamless process, and compliance through collaboration with vendors and client facing teams.
• Manage client escalations related to mobility services, ensuring prompt and accurate resolution.
• Collaborate closely with Operations, Legal, Product teams, and Client Services to ensure seamless delivery of services and expansion of engagement with the product.
• Create and maintain standard operating procedures (SOPs), internal and client facing knowledge hubs.
• Drive compliance, process and product improvements and expansion opportunities based on the data and research.
• Drive improvements to the product roadmap by surfacing operational pain points based on the data and collaborating with the Product team to scope and prioritize platform automation and tooling enhancements.

• Own the bridge between product, data, and operations; design scalable processes and define and manage metrics
• Define and manage KPIs, dashboards, and reporting frameworks that measure product adoption, operational efficiency, and customer success
• Turn customer and operations insights into clear product priorities and process improvements
• Automate and optimize onboarding, payroll, compliance, and support workflows to ensure scalability across global markets
• Partner with Product Managers to launch and measure new features and products, from requirements through to adoption tracking
• Lead cross-functional projects that require alignment across operations, product, and engineering
• Act as the metrics champion, ensuring the organization knows what to measure, why it matters, and how to improve
• Leverage tools like Zendesk, Jira, Notion, HubSpot, and BI platforms (Looker/Tableau, SQL) to streamline processes and increase visibility
• Document workflows, product changes, and best practices for both internal and external stakeholders

Senior Global Product Operations Manager

Financial Planning and Analysis

• Process high-volume transactions across 50 currencies and maintain accurate financial records
• Perform reconciliations and implement financial controls under guidance of the Financial Controller
• Manage large datasets in Excel—build pivot tables, create reports, identify trends or anomalies
• Post transactions and maintain ledgers in QuickBooks; ensure clean, timely financial closes
• Translate raw data into financial reports—balance sheet, P&L, cash flow
• Support day-to-day finance operations including payment tracking, vendor/client ledger updates, and reconciliations
• Support variance analysis, trend spotting, and prepare reports for internal stakeholders
• Participate in strengthening internal processes and identifying automation opportunities

Finance Associate

• Monitor the AP inbox. Work through and respond to inquiries and resolve questions/issues.
• Work closely with the vendor to request any applicable changes on invoices, tax removal, etc., and maintain a positive attitude in all correspondence.
• Submit the inputs and expense reports to the vendors in a timely and accurate manner.
• Assist in accurate and timely recording and processing of invoices and payroll reports.
• Prepare vendor reconciliations, helping to identify any applicable issues.
• Ensure AP queries are investigated and analyzed effectively and timely.
• Assist in setup of new vendors, ensuring all supplier setup information is received from the vendor and entered accurately and completely in the system.
• Assist in maintaining proper vendor files.
• Provide support to and take direction from the Senior Finance Operations Manager.
• Other ad-hoc tasks as directed by management including reporting and audit requests.
• Assist in AP clean-up projects such as vendor account clean-up.
• Identify opportunities for process improvements and implement best practices.
• Other duties as assigned by the Senior Finance Operations  Manager based on Finance department initiatives and priorities.

Accounts Payable Specialist

AI Engineer

Account Executive

• RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist.
• Our platform offers a full range people and payroll management tools, employee benefits like health insurance, and financial benefits, and enables clients to hire anyone from anywhere with one click.
• We manage employees and contractors for Fortune 500 companies, renowned businesses, and startups worldwide.
• You will find leads and close sales deals with new prospects and at times, existing ones.
• Drive outbound activity and focus on driving new business.
• Target accounts thoughtfully and engage with SDR and marketing teams to refine target account profile.
• Present demos and take consultative approach for prospects.
• Close accounts at high velocity and track/report progress using CRM.
• Provide feedback to improve sales process and tech stack.

• RemoFirst empowers employers to hire anyone from anywhere with a platform for people and payroll management, benefits, and financial services.
• Company manages employees and contractors for Fortune 500s and startups (e.g., Microsoft, Mastercard, ZocDoc, BCG, WHO, TransferGo).
• Small, growing team (~150+) focused on building a world-class platform and service.
• Senior Account Executive role: find leads and close sales deals with new and existing prospects.
• Focused on driving new business with outbound activity and working with SDR, partnerships, and marketing-generated leads.
• Target accounts thoughtfully and refine target account profile with SDR and marketing teams.
• Present demos, take a consultative approach, and close accounts at high velocity.
• Track and report progress using the company CRM and provide feedback to improve the sales process and tech stack.