Remofirst

Recruitment

• Identify and engage passive candidates using LinkedIn Recruiter, Boolean searches, GitHub, and niche job boards.
• Build and nurture talent pipelines for current and future requisitions, tracking metrics like response rates and pipeline conversion.
• Craft personalized outreach messages, conduct initial screenings, and schedule interviews while ensuring GDPR compliance.
• Collaborate with hiring managers to refine role requirements, promote employer branding, and leverage employee referrals.
• Maintain accurate candidate data in our ATS (Lever), report on sourcing effectiveness, and contribute to process improvements.

Talent Sourcer, 6 months contract

Affiliate Manager

• Partner with hiring managers to understand hiring needs and define role requirements;
• Coordinate end-to-end recruitment processes across global roles;
• Manage job postings, candidate pipelines, interviews, feedback loops, and offers;
• Support employer branding initiatives and help scale our talent acquisition efforts;
• Ensure a positive, transparent candidate experience;
• Coordinate pre-boarding and onboarding for new hires;
• Ensure new joiners have everything they need on Day 1 (tools, access, documentation);
• Collaborate with IT, Finance, and Hiring Managers for a smooth onboarding process;
• Collect feedback and iterate on the onboarding experience;
• Partner with the broader People team on engagement, feedback, and organizational culture projects.

Talent Partner

Customer Success Manager

• Own the Onboarding Experience
• Manage a portfolio of employees, overseeing the complete onboarding process through our RemoFirst platform.
• Explain the global employment requirements to clients and employees, gather necessary documentation, and collaborate with third-party partners to ensure locally compliant paperwork.
• Keep all parties informed of progress every step of the way.
• Leverage EOR Expertise
• Use your Employer of Record background to educate and guide clients on best practices for compliant, efficient global hiring.
• Partner with our internal knowledge base and local experts to remain at the forefront of EOR solutions in each country.
• Maintain Accurate Data
• Ensure all core information related to onboarding is correct and up to date in our systems.
• Work closely with our global network of partners to uphold compliance and consistency.
• Champion Continuous Improvement
• Collect user feedback and share it with our Product team to influence future enhancements.
• Stay informed about product updates so you can advise clients and team members with confidence.
• Resolve Service Issues
• Proactively manage any onboarding service issues, collaborating with internal teams and local partners to resolve problems efficiently.

Success Manager – AMER

• Own the health and retention of a defined portfolio of customers, ensuring consistent value realization and satisfaction.
• Partner cross-functionally (Support, Onboarding, Offboarding, Payroll, Finance and BOps etc.) to proactively resolve issues affecting client experience or employee experience.
• Develop and execute customer health and retention strategies, using data and feedback to anticipate risks and drive recovery plans.
• Maintain accurate and current records of customer health, sentiment, and engagement in HubSpot and the platform.
• Partner with Hiring Success Managers (HSMs) and clients to ensure that committed FTE hires under the MSA are activated efficiently and on time.
• Identify and remove operational blockers to speed up time-to-revenue and time-to-value.
• Provide feedback and insights to improve activation processes and onboarding experience.
• Identify strategic expansion opportunities across products, countries.
• Educate customers on new platform capabilities and complementary services (e.g., RemoVisa, RemoTech, RemoPlus).
• Influence buying decisions through trusted relationships and data-backed recommendations.
• Cultivate customer advocates by driving strong outcomes and satisfaction.
• Encourage positive public feedback (e.g., G2 reviews, case studies, testimonials).
• Act as a trusted advisor on global employment, providing clients with informed guidance on country-specific employment practices, supported by our internal resources and local expert network.
• Keep internal knowledge bases up to date with new learnings and regulatory changes.
• Provide structured feedback from clients to Product, Operations, and Leadership teams to influence roadmap and service improvements.

Strategic Customer Success Manager

Operations

• Manage, mentor, and support a team of Vendor Managers responsible for a portfolio of LPs across regions.
• Conduct weekly 1:1s and actively coach your team on vendor sourcing, performance management, negotiation, compliance awareness, and cross-functional collaboration.
• Oversee day-to-day vendor operations, workload balancing, and escalation handling, ensuring consistent execution and accountability.
• Own the sourcing, pricing negotiation strategy, performance, and scalability of Remofirst’s vendor ecosystem.
• Ensure vendor sourcing decisions are aligned with agreed service offering, customer experience, risk goals.

Manager, Vendor Strategy and Operations

Analyst

• Analyze available internal data sources
• Prepare reports about quality, completeness and volume of available data for specific use cases
• Work on instruction tuning datasets
• Plan dataset creation with Data Engineers and AI Engineers
• Maintain “golden” datasets with domain experts
• Build evaluation datasets

Data Quality Analyst

Data Engineer

• Build ETL/ELT pipelines for extracting data from sources and placing it in target destinations
• Transform data into formats usable by AI-based solutions
• Work on instruction tuning datasets
• Synthetic data generation
• Build “golden” datasets with domain experts
• Build automated evaluation pipelines

Machine Learning Engineer

• Implement new AI features in products
• Build tools & frameworks augmenting the capabilities of LLM/VLMs
• Build AI automations & AI agents
• Fine-tune AI models
• Fine-tune and maintain models with the HuggingFace toolkit
• Monitor model's performance
• Work with and guide internal teams on building custom datasets
• Rapidly build and test AI-driven concepts — moving from proof of concept → MVP → production.
• Evaluate existing solutions (both internal & external) and conduct experiments on potential improvements

AI/ML Engineer

Financial Planning and Analysis

• Fine-tune and maintain models (LLM, VLM, forecasting)
• Monitor models performance
• Work with and guide internal teams on building custom datasets
• Build new AI-based features related to Finance
• Rapidly build and test AI-driven concepts — moving from proof of concept → MVP → production.
• Evaluate existing solutions (both internal & external) and conduct experiments on potential improvements