Relativity

Product Manager

• Own product strategy, roadmap, success metrics, and delivery outcomes
• Lead product discovery and delivery, including problem framing, solution evaluation, tradeoff decisions, and release planning
• Communicate product vision, priorities, and progress to senior leadership
• Partner with engineering and stakeholders on data models, ingestion flows, aggregation algorithms
• Make prioritization decisions across new capabilities based on business impact and risk
• Collaborate with Product Marketing on go-to-market planning
• Facilitate high priority defect prioritization, management, and communication
• Represent Relativity at industry trade shows and events
• Contribute to a culture of operational rigor and continuous improvement

Product Manager – Billing Platform

Manager

• Lead, coach, and develop a team of Product Support professionals operating in a SaaS-first support model.
• Oversee daily support operations, ensuring customer requests are handled efficiently and consistently in line with SaaS service standards.
• Serve as an escalation point for complex or high-impact customer issues, balancing customer needs with product capabilities.
• Collaborate closely with Product and Engineering teams to provide actionable insights based on customer usage, support interactions, and operational data.

Manager, Product Support

Software Engineer

• Craft and shape the product strategy for cloud transformation
• Clearly communicate product vision roadmap to stakeholders
• Lead with a data-driven approach utilizing customer insights
• Manage effectively via Objectives and Key Results alongside measurable indicators
• Discover and understand internal engineering customer needs
• Lead collaborative best practices related to feature management and cloud development
• Own the operation of the portfolio and create/revise roadmaps based on signals.

Product Manager – Engineering Systems

Customer Success Manager

• Own & Grow a Portfolio of Corporate Enhanced Accounts
• Partner with Account Executives to define success plans tied to customer ROI and adoption objectives
• Conduct regular account check-ins and Business Reviews to track progress, surface risks, and align on next steps
• Support Corporate Standard Tier customers through clearly scoped adoption engagements focused on specific outcomes
• Drive Adoption & Outcomes by translating customer product interest into clear business outcomes and measurable success goals
• Capture and document Verified Outcomes when customers confirm ROI
• Coordinate with internal teams to execute adoption and success plans

General Counsel

• Act as the principal legal support for vendor contracts by reviewing and negotiating vendor contracts
• Support the Commercial Transactions team in vendor transactions and procurement activities
• Assist in the administration of internal approval workflow system and prioritize contracts
• Engage with stakeholder and vendor communications and manage legal queue of contracts for review
• Collaborate with procurement team and identify improvements in processes
• Provide focused comments on key issues in customer agreements
• Help support the Legal and Legal Operations teams with projects, including process improvements

Associate Counsel – Commercial Transactions

• Lead multiple engineering teams responsible for customer-facing and AI-enabled SaaS products and core platform capabilities.
• Drive high-quality product development, balancing speed, reliability, security, and scalability.
• Partner closely with Product Management to ensure engineering execution aligns with business outcomes and customer value.
• Provide executive-level oversight for AI-enabled capabilities, while maintaining a strong foundation in core SaaS engineering practices.
• Guide organizational design, scaling plans, and technical investment decisions.
• Be a visible, inspiring leader in the Polish engineering community, helping attract senior engineering managers, directors, and principal engineers.
• Build a high-performing leadership bench, coaching engineering managers and directors for long-term growth.
• Build a culture where teams take ownership, operate with accountability, and continuously improve engineering practices.
• Act as a senior engineering leader for Poland, helping shape the long-term vision, operating model, and growth strategy of the site.
• Strengthen our presence within the local and regional tech ecosystem through networking, hiring, and employer branding.

Senior Director, Engineering

Accounting Manager

• Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606
• Drive monthly and quarterly revenue close, including journal entries, allocations, deferrals, reconciliations, and flux analyses for revenue, deferred revenue, and AR accounts
• Collaborate with Finance Operations and Billing teams to resolve discrepancies and ensure timely, accurate invoicing and reporting
• Assist in implementing process improvements, automation, and system enhancements to scale revenue accounting operations
• Oversee accurate commission calculations and reporting
• Support external financial audits by preparing PBC schedules and responding to auditor inquiries
• Lead and contribute key transformation initiatives on improving processes and system implementation projects

Manager, Revenue Accounting

Security Engineer

• Develop and execute the enterprise security strategy aligned with organizational objectives.
• Identify risks, emerging threats, and industry trends to inform long-range security planning.
• Establish metrics, KPIs, and dashboards to measure and report on security posture and program maturity.
• Champion a security-by-design mindset across the enterprise.
• Lead, mentor, and grow a multidisciplinary security team while partnering with other security areas.
• Drive operational excellence through structured processes, documentation, automation, and continuous improvement.
• Oversee security program roadmaps, annual planning, staffing needs, and budget management.
• Create enterprise detection and response capabilities by overseeing proper onboarding and configuration of security agents and tooling.
• Execute enterprise vulnerability management programs, ensuring timely remediation of weaknesses.
• Manage enterprise security tooling and technologies, ensuring the stack is integrated, optimized, and delivering measurable value.
• Own and evolve security policies, standards, and guidelines to meet internal and external requirements.

Senior Manager, Enterprise Security

Business Analyst

• Interpret forecasting plans to provide capacity planning and interval staffing requirements to meet forecasted volume and achieve expected service level goals, leveraging WFM software
• Build, maintain, and optimize global schedules, including coverage models, shift structures, and intraday adjustments
• Partner with global Workforce Management peers to identify opportunities for workforce optimization and consistent best practices across regions and teams
• Support and maintain workforce management and telephony systems (e.g., Calabrio, Vonage)
• Analyze and deliver recurring workforce and performance reporting to identify trends, risks, and improvement opportunities
• Own analytical inputs for capacity planning by maintaining staffing and capacity models
• Conduct scenario analysis to assess capacity risks and staffing tradeoffs
• Contribute to the evaluation, adoption, and enablement of workforce tools and enhancements
• Collaborate cross-functionally to support workforce-related initiatives and ensure alignment with organizational goals
• Perform other duties as assigned to support evolving business and operational needs.

Workforce Management Analyst

Full-stack Engineer

• Deliver critical business value by solving complex problems that span teams and organizations.
• Design and build architecture that is flexible, performant, and efficient to the needs of the business.
• Prioritize capabilities over features, plan for change and abstract complexity away from dependent teams.
• Partner with fellow leaders to identify problems and align on their nature; solve these problems with elegant, scalable solutions.
• Be respected as a technical leader of your domain, demonstrating deep expertise, collaboration, and strong business acumen while embodying engineering excellence.
• Set enterprise standards for system flexibility, maintainability, security, testability, and reliability; work with teams to implement them.
• Influence and align engineering execution with company-level strategy while shaping executive-level product and platform decisions.
• Collaborate daily with a diverse group of teammates and product partners to solve problems & deliver value.
• Mentor engineers, leaders, and executives.
• Be an awesome teammate who demonstrates curiosity and continuous learning while shaping engineering culture at scale.

Principal Engineer

• Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606
• Oversee monthly and quarterly revenue close processes, including reconciliations, journal entries, and account analyses
• Collaborate with Finance Operations and Billing teams to resolve discrepancies and ensure timely, accurate invoicing and reporting
• Assist in implementing process improvements, automation, and system enhancements to scale revenue accounting operations
• Oversee accurate commission calculations and reporting
• Support external financial audits by preparing PBC schedules and responding to auditor inquiries
• Lead and contribute key transformation initiatives on improving processes and system implementation projects

Revenue Accounting Manager

Support Engineer

• Provide technical support to customers
• Diagnose and troubleshoot software and network issues
• Maintain accurate records in Salesforce
• Collaborate with management and colleagues to ensure quality service
• Obtain Public Trust clearance within the defined timeline

Technical Support Specialist – Evening

• Provide technical support aligned with specific product vertical
• Diagnose, troubleshoot, repair and debug complex software and/or networked systems
• Create, resolve, and maintain tickets

Technical Support Specialist – Evening, Sunday-Thursday

Marketing

• Is the Marketing leader in region and hold a seat on the APAC leadership team.
• Works with sales and International marketing leadership to develop regional go-to-market strategies to drive towards commercial goals.
• Understands APAC markets to produce and deliver integrated marketing plans comprising of campaigns that focus mainly on demand generation, lead acceleration, awareness, and customer marketing.
• Works with APAC marketing team to scope, plan, and execute campaign elements with maximum ROI.
• Manages joint marketing relationships with third-party sponsors and vendors to drive in-market awareness and achieve goals.
• Leverages and amplifies global marketing initiatives to ensure the right message is delivered to the target audience at the regional level.
• Partners with APAC sales and service delivery to prioritize enablement materials, provide effective sales training and onboarding.
• Provides in-market support for APAC partners and customers.
• Drives annual planning, helping build APAC-focused goals and budget for the region.

Senior Marketing Manager, APAC

Accountant

• Review customer contracts and determine appropriate revenue recognition treatment under ASC 606, including documenting nonstandard terms
• Own key components of the monthly and quarterly close, including journal entries, reconciliations, and variance analysis
• Partner with cross-functional teams to provide revenue insights and support deal structuring decisions
• Support external audits and ensure revenue-related documentation and controls are buttoned up
• Help scale and improve revenue systems, processes, and controls as the business grows
• Participate in revenue accounting and quote-to-cash cycle special projects
• Support cross-department efforts and build relationships with other teams, including accounting, FP&A, sales, deal desk, and legal