Relativity

Full-stack Engineer

• Contribute to a Scrum team across all phases of the service lifecycle, including conception, design, development, testing, deployment, and operations
• Design and architect performant, scalable, and secure software with a strong focus on quality beyond basic requirements
• Apply object-oriented analysis, design, and programming principles, including SOLID principles and established design patterns
• Provide technical guidance to the development team to deliver high-quality, secure, and scalable software operating on large datasets
• Participate in code reviews to ensure quality and maintainability
• Develop and execute unit, integration, and static testing strategies
• Apply practical knowledge of AI-assisted SDLC frameworks and best practices
• Improve software development processes by recommending and driving changes
• Identify and automate repetitive processes and tasks
• Contribute to and enhance automated CI/CD deployment and upgrade workflows
• Use monitoring and observability tools to proactively identify and resolve issues
• Improve software quality and completeness while sharing knowledge across the team
• Troubleshoot issues, fix defects, and respond to client-specific problems
• Provide guidance and coaching to team members through knowledge sharing
• Participate in on-call support rotations (second-line support) after gaining relevant experience
• Support a learning culture and promote a healthy, collaborative work environment

Senior Software Engineer

Technical Account Manager

• Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
• Manage toward TAM KPI’s
• Ensure team is driving internal service review meetings covering performance, service improvements, quality, and process
• Ensure team members are proactively monitoring open tickets, tenant health and removing any existing blockers for the customer
• Oversee TAM team as they provide complex responsive support to clients during normal business hours and after hours
• Oversee team as they complete all daily tasks and projects as requested, on-time, and with attention to detail and quality
• Provide excellent customer service using the communication methods designated by Relativity
• Maintain the flexibility to work any on-call schedules, or other time frames as needed or requested
• Translate business objectives and determine how to use resources to meet objectives and goals
• Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
• Coach and develop employees to expand upon their technical and Relativity related skill sets and drive towards high performance.

Senior Manager, Technical Account Management

Systems Engineer

• Lead all aspects of Workday integration development and maintenance
• Monitor, triage, and resolve issues performing detailed root cause analyses while effectively communicating with impacted parties
• Identify process improvements and opportunities and quickly act on them
• Collaborate closely with third-party resources and stay up to date on releases and new feature enhancements
• Champion innovation and automation through AI and other intelligent solutions
• Create clear and concise documentation (e.g., technical design, data lifecycle, unit testing)
• Ensure compliance controls satisfy audit and SOX requirements

Senior Financial Systems Engineer – Workday Financials ERP

• Drive design of distributed, scalable, secure full-stack cloud services that process petabytes of data weekly, owning architecture and implementation while influencing execution across engineering
• Resolve complex, cross-organizational technical problems through deep technical expertise, collaboration, and hands-on implementation
• Provide technical direction across frontend, backend, and data layers, collaborating with teams, peers, and principal engineers on system design and architecture
• Collaborate closely with teams to solve complex technical and business problems and build AI-powered legal data solutions that operate at massive scale
• Drive engineering standards across multiple teams, including performance, scalability, reliability, and security, through design and code reviews, patterns, best practices, documented standards, and coaching
• Align technical execution with product strategy and delivery commitments, identifying and removing technical and operational friction
• Mentor senior and lead engineers, shaping technical decision-making and technical culture

Senior Software Engineer

Senior Manager, Technical Account Management

Senior Financial Systems Engineer – Workday Financials ERP

Staff Software Engineer