Senior Technical Analyst

Relativity

Senior Technical Analyst delivering technical solutions across SDLC for legal tech company. Partnering with stakeholders to translate requirements into actionable solutions and support system testing.

Posted 5/10/2026full-timeIdaho, Illinois, Kansas, Kentucky • 🇺🇸 United StatesSenior💰 $81,000 - $121,000 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Actively participate in the Software Development Life Cycle (SDLC) across requirements gathering, analysis, testing, and release activities for medium to highly complex initiatives
Elicit, analyze, and document business and technical requirements, translating stakeholder needs into clear, actionable specifications for development teams
Develop and maintain a deep understanding of business processes, systems, and how technical solutions enable internal and external stakeholders
Apply strong critical thinking and problem-solving skills to evaluate options, assess tradeoffs, and recommend well-reasoned solutions
Analyze the organizational, system, and process impacts of proposed solutions, identifying risks, dependencies, and downstream effects
Identify change impacts associated with proposed solutions and support effective adoption by proactively surfacing risks and considerations
Coordinate and support system testing and user acceptance testing (UAT), validating that delivered solutions meet defined requirements and quality standards prior to release
Build and maintain strong working relationships with stakeholders through clear communication, expectation setting, and ongoing collaboration
Create and maintain technical documentation, process flows, and reference materials to support implementation, troubleshooting, and future enhancements
Serve as a subject matter expert for supported systems and domains, providing guidance and informal mentorship to peers as needed

Requirements

What you’ll need

Business Analyst certification or equivalent coursework
Experience working in an Agile environment
At least three years working with the Salesforce platform as a business analyst, system administrator, or super user
At least two years supporting an organization larger than 250 employees in a business analyst capacity
Experience documenting and presenting visualizations that describe complex processes appropriately for the intended audience
Comprehensive knowledge of the Salesforce platform’s core features including Sales, Service, and Flow
Experience in closely partnering with business stakeholders to learn business processes, propose changes as per industry standards and best practices, and identify solutions to enable, simplify, transform & innovate the systems and process flows
Excellent communication skills and ability to translate functional requirements into technical specifications, and technical requirements into business specifications for stakeholders
Detail-oriented, curious, self-starter with ability to work both independently and in a team environment
Experience with ITGC, ITCM, and ITIL preferred but not required.

Benefits

Comp & perks

Competitive base salary
Annual performance bonus
Long-term incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Software Development Life Cycle (SDLC)requirements gatheringbusiness analysistechnical documentationSalesforceAgileuser acceptance testing (UAT)process flowsvisualizationITIL

Soft Skills

critical thinkingproblem-solvingcommunicationcollaborationdetail-orientedself-startermentorshipstakeholder managementexpectation settingcuriosity

Certifications

Business Analyst certification