Key Account Manager
Ultragenyx
General Manager, Parking Operations
Reimagined Parking
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $130,000 per year
Job Level
Mid-LevelSenior
About the role
- Ensure a safe and efficient parking operation across multiple locations
- Prepare daily, weekly, and monthly operating reports
- Manage large workforces extended across multiple locations
- Build and maintain strong client and stakeholder relationships
- Enforce contractual obligations within the region/portfolio of sites
- Review profit and loss statements, adjustments, and variance reports; make adjustments to achieve budget goals
- Assist clients, stakeholders, employees, and guests and address escalated concerns
- Collaborate with business development, managers, launch, and other teams to add business and expand company presence
- Supervise location management and frontline staff, including delegating tasks, coaching, monitoring performance, and ensuring compliance
- Develop and maintain client relationships and provide proactive performance and strategy information
- Respond immediately to reports of accidents, incidents, or safety concerns
- Monitor maintenance of facilities and supervise ongoing maintenance projects
- Recruit, select, and train new managers and frontline employees; develop onboarding plans
- Act as main point of contact for clients or Property Managers and attend location meetings
- Market the company’s services and assist in preparing proposals to bid on new business
- Represent and promote the company in the community and professional groups
- Perform other duties as assigned by supervisor
Requirements
- Bilingual - English and Spanish
- Proven record of accomplishment in meeting or exceeding established sales targets
- Strong decision-making skills with ability to analyze situations and select effective solutions
- Superior organizational and time management skills
- Strong communication and business writing skills
- Exceptional customer service skills
- Ability to develop effective working relationships with internal and external parties
- Excellent interpersonal skills
- Bachelor’s degree or equivalent combination of education and experience
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- 3-5 years of experience in real estate management and/or the parking industry (preferred)
- Previous leadership experience
- Experience in account management
- Valid Driver License
Benefits
- Annual Discretionary Incentive plan: Designed to align pay with performance.
- Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability with additional options.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting.
- Employee Assistance Program: Access behavioral Health Care.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
real estate managementparking industryaccount managementsales targetsbudget managementreport analysisstaff trainingperformance monitoringproposal preparationsafety compliance
Soft skills
bilingualdecision-makingorganizational skillstime managementcommunication skillscustomer serviceinterpersonal skillsrelationship buildingcoachingproblem-solving
Certifications
Bachelor's degreevalid Driver License
