Operations

• Ensure a safe and efficient parking operation across multiple locations
• Prepare daily, weekly, and monthly operating reports
• Manage large workforces extended across multiple locations
• Build and maintain strong client and stakeholder relationships
• Enforce contractual obligations within the region/portfolio of sites
• Review profit and loss statements, adjustments, and variance reports; make adjustments to achieve budget goals
• Assist clients, stakeholders, employees, and guests and address escalated concerns
• Collaborate with business development, managers, launch, and other teams to add business and expand company presence
• Supervise location management and frontline staff, including delegating tasks, coaching, monitoring performance, and ensuring compliance
• Develop and maintain client relationships and provide proactive performance and strategy information
• Respond immediately to reports of accidents, incidents, or safety concerns
• Monitor maintenance of facilities and supervise ongoing maintenance projects
• Recruit, select, and train new managers and frontline employees; develop onboarding plans
• Act as main point of contact for clients or Property Managers and attend location meetings
• Market the company’s services and assist in preparing proposals to bid on new business
• Represent and promote the company in the community and professional groups
• Perform other duties as assigned by supervisor

General Manager, Parking Operations

President – Integrator, Operations Leader

Deputy Director, Operations

Court Program Specialist II

Agent Title Operations

Director of Facilities – Operations