Customer Service Representative
Enova International
Bilingual Spanish Customer Service Representative
Regions Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • Mississippi, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $41,558 - $48,085 per year
Job Level
Mid-LevelSenior
About the role
- Help enrich our customer’s lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers.
- Be the expert in a wide range of banking products and services.
- Use banking expertise to help customers identify the next step to accomplish their financial goals.
- Provide customers with advice, guidance, and education.
- Put the customer first and show commitment by implementing core values into everyday conversations.
- Strive to provide solutions for immediate and long-term needs on every contact.
Requirements
- High school diploma or GED
- Onboarding includes three weeks’ instructor led and two to four weeks on-the-job training
- Ability to accurately observe stable and scrolling on-screen text and images
- Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
- Ability to operate a keyboard and mouse to type and make on-screen selections
- Ability to work at a computer for extended periods of time
- Must be fluent in English/Spanish
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
banking productsfinancial goalscustomer service
Soft skills
problem solvingcommunicationcustomer commitmentadvice and guidanceeducation
Certifications
high school diplomaGED
