Regional Finance (Regional Management Corp.)

Compliance Administrative Specialist

Regional Finance (Regional Management Corp.)

full-time

Posted on:

Origin:  • 🇺🇸 United States • South Carolina

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Salary

💰 $17 - $25 per hour

Job Level

Junior

About the role

  • General administrative support for the Compliance Department
  • Maintain systems to monitor compliance with the RMC’s Compliance Management System
  • Manage files and record keeping for the Compliance Department
  • Enter all fraud claims, customer complaints, and state examinations into the Everest Database
  • Monitor and track to ensure all complaints, fraud claims, and state examination-related investigations are handled appropriately and closed timely
  • Perform monthly trend analysis based on customer complaints, fraud claims, and state examinations to provide reporting to the Director of Compliance
  • Assist and support the customer complaint, fraud, state examinations, testing and monitoring, FCRA, and cease and desist groups within the Compliance Department
  • Review and suggest modifications to policies and procedures based on fraud and complaint trends
  • Assist with employee questions regarding the Company’s programs, policies, and procedures
  • Provide professional internal and external customer service support as required
  • Assist the Compliance Team Lead with the implementation and monitoring of compliance-related policies and procedures and ensure compliance with State and Federal regulations
  • Contribute to compliance awareness campaigns to ensure employees understand the Compliance program
  • Assist with updates to policies and procedures as necessary
  • Update job knowledge by participating in educational opportunities
  • Protect the organization’s value by keeping information confidential
  • Monitor all compliance-related group emails
  • Assist with special projects as assigned by the Compliance Manager, Director of Compliance, and Chief Compliance Officer
  • Perform all other duties as assigned

Requirements

  • 1-2 years of experience in an administrative role within a compliance, risk, financial services, quality, or legal team
  • Strong knowledge of Microsoft Office Suite and project management skills
  • Excellent organizational, interpersonal, and collaborative skills
  • Well-developed verbal and written communication skills
  • Must pass drug screen, criminal, and credit background checks
  • Relative work experience or a degree from an accredited institution
  • Ability to act independently and make decisions within the scope of position responsibilities
  • Preferred: Bachelor’s Degree
  • Preferred: Previous experience in the consumer finance industry
  • Preferred: Willingness to work a flexible schedule
  • Preferred: Analytical and problem-solving skills to interpret business needs
  • Preferred: Ability to work independently and take initiative to communicate and collaborate with the Compliance team