regiocom SE

Call Center Representative

• Handle inbound calls – advise and persuade our private customers
• Close sales calls successfully – make every call count

Call Center Agent, Inbound – Career changers welcome

Sales

• You take the lead – with proactive phone calls you present our electricity offers directly to our existing customers
• You conduct conversations that make a real impact – friendly, persuasive and always focused on placing the right tariff
• You identify opportunities – and use them to turn interest into enthusiasm and enthusiasm into a sale
• You document your calls in a structured way so that your success is visible in the system

Sales Consultant

• You take the lead — through proactive phone calls you present our electricity offers directly to our existing customers
• You conduct conversations that have real impact — friendly, persuasive, and always focused on placing the right tariff
• You identify opportunities — and use them to turn interest into enthusiasm and enthusiasm into a closed sale
• You document your calls in a structured way so that your success is visible in the system

Sales Consultant – m/f/d

Administration

• analyze, plan and prepare the deployment of new technologies
• responsible for the installation of ACD systems (from development and design through assembly and commissioning)
• take responsibility for operating the ACD systems (administration, maintenance and upkeep)
• handle incident reports in 2nd-level support and coordinate 3rd-level support as needed

ACD System Administrator

Cloud Engineer

• Administer, automate, and further develop our hybrid Microsoft infrastructure – with a focus on Microsoft 365, Entra ID (Azure AD), Intune and the migration from on-premises to cloud-based services
• Implement security, compliance and governance policies and take on the management of Teams and enterprise applications
• Use PowerShell and other automation tools to optimize processes
• Evaluate new technologies, support proofs of concept and bring innovative solutions into production
• Work closely with Service Management, Security and business units

System Administrator, Cloud Computing

• Responsibility for designing, implementing and maintaining SAP authorization concepts
• Development of tailored role and authorization structures in the SAP Utilities domain
• Analysis of requirements and implementation into robust solutions
• Advising business units and project teams on SAP authorizations
• Support during audits and compliance reviews
• Point of contact for incident and change management related to SAP authorizations
• Close collaboration with internal and external colleagues.

SAP Authorization Manager

• Provide 2nd and 3rd level support
• Cloud computing administration of cloud environments (AWS, Azure, Google Cloud)
• Support in evaluating and adopting new technologies, methods, and tools
• Conduct proof-of-concepts (PoCs)
• Participate in service management (2nd level support)
• Desktop virtualization
• Analyze, plan and prepare deployment of new technologies
• Install network components
• Software maintenance and backup of system, application, and log data
• Linux administration and support of Linux systems
• Install web and application servers
• Performance analysis and optimization
• Maintain transport management (e.g., SAP transports)
• SAP administration and support of SAP ERP systems
• Basic administration of Red Hat Enterprise Linux
• Perform backups and disaster recovery

System Administrator

• Bring a smile to customers’ faces
• Support our customers by phone and in writing — covering contracts, plans and billing
• Respond to service inquiries about plans, products and services
• Maintain customer data in our systems
• Contribute to customer satisfaction by ensuring clients feel well advised and supported

Call Center Agent – Telecommunications

Backend Engineer

• Develop sophisticated applications and services in the energy sector
• Take responsibility for the entire software lifecycle, from architecture and design to implementation and maintenance
• Integrate new components into existing systems and ensure clean interfaces
• Actively contribute to the technological advancement of our platform and bring your own ideas
• Analyze complex failure scenarios and find sustainable solutions

Senior Java Developer

• Develop and deliver individual coaching sessions for sales representatives
• Analyze and optimize sales processes and techniques
• Implement creative sales strategies to increase revenue
• Motivate and support team members to achieve their sales targets
• Build a positive sales culture and promote collaboration within the team
• Conduct regular trainings and workshops to further develop sales skills