regiocom SE

Call Center Representative

• Inbound first-level support for existing customers
• Technical customer support for TV, phone and internet issues
• Needs-based product advice and contract optimization
• Sales approach in every call

Call Center Agent – Sales

• Inbound First Level Support von Bestandskunde
• technische Kundenbetreuung zum Thema TV-, Telefon- und Internetstörungen
• bedarfsgerechte Produktberatung und Vertragsoptimierungen
• Vertriebsansprache in jedem Call

Vertriebs-Call-Center-Agenten

• Inbound First Level Support von Bestandskunde
• technische Kundenbetreuung zum Thema TV-, Telefon- und Internetstörungen
• Bedarfsgerechte Produktberatung und Vertragsoptimierungen
• Vertriebsansprache in jedem Call

Call Center Agent – Vertrieb

Auditor

• Planning and conducting data protection/privacy audits in coordination with Group Data Protection
• Identifying data protection/privacy gaps
• Preparing audit reports
• Monitoring remediation measures and conducting follow-up audits
• Regular reporting to Group Data Protection, especially regarding existing risks

Call Center Agent – Sales

Vertriebs-Call-Center-Agenten

Call Center Agent – Vertrieb

Data Privacy Auditor