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Call Center Agent – Sales
regiocom SECall Center Agent im Vertrieb für Vodafone im Home Office, handling inbound support and technical issues. Seeking candidates with experience in telecommunications and sales roles.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical customer support capabilities for telecommunications services, with a focus on sales and needs-based product advice. Proficient in German at C1 level, ensuring effective communication with customers.
Highest-signal resume keywords
Technical Customer SupportCall Center ExperienceSales ExperienceTelecommunications Industry KnowledgeGerman Language Skills (C1 Level)
About the role
Key responsibilities & impact- Inbound first-level support for existing customers
- Technical customer support for TV, phone and internet issues
- Needs-based product advice and contract optimization
- Sales approach in every call
Requirements
What you’ll need- At least 1 year of call center experience
- Ideally experience in technical service within the telecommunications industry
- At least 1 year of sales experience
- Able to reliably cover the specified working hours
- Must not engage in secondary employment
- Very good German language skills (C1 level)
- Must reside in Germany
Benefits
Comp & perks- 100% home office – no commuting to a site!
- Premium tech equipment package
- Health and wellness program
- Gym/fitness center discount
- Training and career development opportunities
- Permanent employment contract
- Generous bonus through a time-value account