ACD System Administrator
regiocom SE
full-time
Posted on:
Location Type: Hybrid
Location: Magdeburg • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- analyze, plan and prepare the deployment of new technologies
- responsible for the installation of ACD systems (from development and design through assembly and commissioning)
- take responsibility for operating the ACD systems (administration, maintenance and upkeep)
- handle incident reports in 2nd-level support and coordinate 3rd-level support as needed
Requirements
- Degree in information technology (university or technical college) or completed vocational training in information and communication technology
- initial professional experience and knowledge in ACD technology, IT/data processing and network technology, plus programming and scripting languages
- good German and good English skills (at least B2 level)
Benefits
- Remote work / home office option
- financial contribution toward a Deutschlandticket or job/public transport ticket
- company bike (bicycle leasing)
- free on-site car and bicycle parking
- training and development opportunities (e.g. e-learning platform)
- 24/7 group accident insurance
- company pension plan
- free fitness programs with an in-house health trainer
- in-house company restaurant with a wide selection
- corporate benefits (employee discounts)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ACD systemsIT/data processingnetwork technologyprogramming languagesscripting languagesadministrationmaintenanceupkeep
Soft skills
responsibilitycoordinationincident handling
Certifications
Degree in information technologyvocational training in information and communication technology