regiocom SE

Call Center Agent – Telecommunications

regiocom SE

part-time

Posted on:

Location Type: Hybrid

Location: Kavala • Greece

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Salary

💰 €1,400 per month

About the role

  • Bring a smile to customers’ faces
  • Support our customers by phone and in writing — covering contracts, plans and billing
  • Respond to service inquiries about plans, products and services
  • Maintain customer data in our systems
  • Contribute to customer satisfaction by ensuring clients feel well advised and supported

Requirements

  • Excellent command of German, both written and spoken
  • Proficient with standard PC applications
  • Enjoy advising people and resolving customer issues
  • Ability to work in a structured manner, communicate clearly and think with a solution-oriented mindset
  • Strong PC skills and ability to quickly learn new tools
  • Affinity for telecommunications and sales
  • Able to work independently and conscientiously
  • Flexible availability for working hours
Benefits
  • Fixed salary €1,400 gross + uncapped commissions
  • Permanent employment contract from day one
  • Intensive, fully paid on-site training and ongoing support from subject-matter contacts, trainers and coaches
  • Kick-start your development with our "Talent" training program
  • Private health and life insurance coverage
  • Part-time or full-time possible: 20–40 hours/week
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceadvisingproblem solvingcommunicationstructured worksolution-oriented mindsetindependenceconscientiousnessflexibility