Regard

LLM Engineer

• Build and refine LLM-powered systems to extract structured medical concepts, diagnoses, medications, labs, and timelines from unstructured records
• Develop generation pipelines that produce clinically accurate drafts of notes (H&P, progress notes, discharge summaries, etc.) from factual inputs
• Design, prototype, and evaluate prompts, agent workflows, and retrieval-augmented generation (RAG) components
• Benchmark LLM systems to evaluate new models and audit accuracy
• Optimize inference cost, latency, and throughput through batching, caching, and model-selection strategies

Generative AI Engineer

Medical Director

• Lead engaging live and virtual demos that translate Regard's clinical value into clear, outcomes-focused narratives for executives, physicians, and CDI teams
• Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results
• Evaluate clinical readiness through discovery calls, pre–go-live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations
• Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption
• Travel to clients to support with assessment, education, and engagement
• Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence-based one-pagers
• Share lessons learned and best practices across accounts to de-risk implementations and accelerate value realization

Medical Director – Enablement, Education, and Outcomes

Business Development Rep

• Research target accounts within Regard's named health system account list, and create a set of plays/playbooks for inbound and outbound efforts
• Qualify inbound leads (from marketing, campaigns, events) and convert them into sales pipeline opportunities
• Conduct 1:1 outreach (via cold calls, email, LinkedIn/social, and events) to senior stakeholders (e.g., CMIOs, VPs of Rev Cycle, etc) based on intent signals and account research
• Book qualified meetings with target prospects for the sales team, consistently meeting monthly targets of meetings and qualified opportunities
• Collaborate with marketing and sales to refine outreach messaging, value proposition within the healthcare/health-tech context, and ideal customer profile (ICP) definition; provide feedback on what's working and what isn't
• Maintain accurate Salesforce records of all activity, lead engagements, and hand-offs; track and report on key metrics (calls, emails, outreach touches, meetings booked, opportunities created, etc.)
• Stay current on healthcare industry trends, buyer drivers (e.g., clinical documentation improvement, revenue integrity, value-based care etc.), competitive landscape; clearly articulate how Regard's solution addresses those

Senior Business Development Representative

Manager

• Own and execute clinical-product initiatives in alignment with direction from the CMIO
• Act as a subject matter expert for Product and Engineering, translating clinical requirements into clear, actionable technical specifications
• Manage workflows related to data mapping, testing, and validation for both new and existing health system integrations
• Analyze product performance metrics and user feedback to identify opportunities for workflow optimization and quality improvements
• Support development and QA of new diagnostic modules by reviewing model outputs and clinical logic
• Contribute to documentation and training materials for internal and external partners

Clinical Informatics Manager

Accounting Manager

• Partner with our outsourced accounting firm to ensure timely and accurate month-end closes, reconciliations, and financial reporting
• Manage client invoicing, collections, and vendor payments, including reimbursements through Ramp
• Partner with People Ops to process payroll for employees and contractors, ensuring accurate benefits, deductions, and headcount data
• Maintain and update the company’s financial model with actuals and assist with forecasting and budgeting cycles
• Track and analyze company expenses, flag variances, and identify cost-saving opportunities
• Help prepare monthly financial summaries and presentations for investors and board meetings
• Manage insurance documentation, COI requests, policy renewals, and business or tax registrations
• Contribute to improving internal controls, policies, and workflows to drive efficiency and accuracy

Accounting & Operations Associate

Events

• Coordinate and execute external company events working with Regard’s Sr. Event Marketing Manager, including branded summits, executive events, product launches, industry conferences, and more
• Support event management end-to-end: planning venues, agendas, vendors, catering, equipment, schedules, and attendee communications
• Support event marketing initiatives in collaboration with the marketing team (drafting and scheduling event promos, social posts, invitations, and engaging content)
• Serve as onsite (or virtual) point of contact to ensure events run smoothly and deliver a memorable experience for attendees
• Manage the event calendar, tracking event milestones and deadlines
• Assist post-event follow-up, including gathering feedback and reporting on event success metrics
• Support creative content creation (short videos, graphics, copy etc.) and overall execution for event marketing

Marketing Events Coordinator – Contract

People Operations

• Build, refine, and manage scalable People processes across the employee lifecycle (onboarding, offboarding, compliance, HR data, and documentation)
• Maintain and optimize our HR systems (Gusto, Lever, Lattice, Carta) while ensuring data integrity across all platforms
• Proactively identify process gaps before they become pain points, designing efficient, employee-friendly solutions that enable scale
• Partner with Finance and Payroll on audits, benefits administration, headcount reporting, and compensation cycles
• Lead the NYC office experience: manage day-to-day operations, plan team events, and cultivate a welcoming, connected, and productive environment
• Support performance review cycles, engagement surveys, and People programs that strengthen culture, accountability, and growth
• Act as a trusted partner and resource for employees and managers, balancing empathy with operational excellence.
• Manage our Workplace Experience & Events Coordinator and bring culture to life through meaningful in-person and virtual moments

People Operations Manager

Project Manager

• Lead healthcare clients through successful implementations of the Regard platform
• Partner with hospital executives, physician leaders, and cross-functional Regard teams to deliver projects on time and within scope
• Build trusted relationships that position Regard as a strategic partner in each client's digital transformation
• Drive project coordination and training schedules in close partnership with Customer Success Managers so clients see immediate value
• Develop and own the project implementation plan in collaboration with clients, defining project scope, timeline, and resources
• Track and manage dependencies across integration, training, and adoption efforts.
• Proactively identify risks and issues, driving timely mitigation plans and reports
• Monitor user feedback during UAT and facility go-live, escalate issues appropriately, and provide status updates to clients
• Leverage project management and data analytics tools to monitor implementation progress

Onboarding Project Manager – Acute Care

Recruitment

• Proactively identify and engage top talent through creative sourcing strategies across LinkedIn, job boards, databases, and professional networks, with an emphasis on sourcing diverse and representative technical talent
• Review inbound applications and resumes to identify qualified candidates and present top talent to recruiters and hiring managers
• Conduct initial outreach to assess candidate interest and alignment with role requirements
• Manage interview scheduling and logistics across time zones, ensuring clear communication and coordination with both candidates and interviewers
• Greet and host on-site candidates, ensuring a warm and professional experience
• Track and maintain accurate candidate data in the applicant tracking system (ATS) and provide support with pipeline management

Recruiting Coordinator, Sourcer

Customer Success Manager

• Oversee and manage the full customer lifecycle from technical integration, to implementation and user training, to renewal and expansion
• Establish clear retention goals and renewal milestones for the client Regard team to work toward
• Build and foster relationships with client leadership to position them as product promoters and champions so they can share the product's benefit and value across users and stakeholders
• Review and monitor customer user feedback and concerns and seek to improve all aspects of the customer experience
• Lead project progress tracking across internal development teams and client stakeholders to ensure timely and effective delivery
• Maintain a detailed understanding of Regard products and services, assist customers with questions and suggest the best solution for their needs
• Optimize existing processes within the company and actively enhance all Customer Success initiatives

Customer Success Manager – Healthcare SaaS

DevOps Engineer

• Scale and secure the infrastructure behind Regard's healthcare AI platform
• Design, build, and own systems to make applications reliable, secure, and easy to deploy
• Collaborate with engineering and customer IT teams to deliver seamless integrations
• Automate workflows and CI/CD pipelines to speed up delivery and reduce manual toil
• Build automated testing frameworks to ensure every deployment is reliable at scale
• Strengthen security posture by implementing controls, conducting audits, and applying remediations
• Lead and support client integrations, ensuring smooth deployments into healthcare IT environments
• Evaluate and implement new tools and share best practices across the team
• Act as a technical leader and mentor within the DevOps team
• Lead initiatives, set technical direction, and keep infrastructure resilient and future-proof

Senior DevOps Engineer

Backend Engineer

• Design and develop critical backend services and drive them end-to-end through the full product lifecycle
• Lay the foundation of data infrastructure, building reliable services and integrations for structured data
• Design APIs and storage layers interacting with healthcare data and leverage modern data formats and warehouse technologies
• Ensure systems are built for transactional reliability and analytical insight
• Drive architectural decisions, mentor teammates, and lead major projects
• Collaborate with product, design, and engineers to ship high-quality solutions
• Own medium to large backend services and improve system design, observability, testing, performance, and support
• Participate in operational activities including on-call, monitoring, and production support
• Contribute across the stack (front end, infrastructure, AWS) as necessary to unblock projects

Senior Backend Software Engineer, Data Infrastructure

Sales

• Full Sales Cycle Ownership: Own the entire sales cycle from prospecting, introductions, product demos, business case development, proposals, to contracting (with legal support)
• Regional Territory Management: Oversee and manage sales activities within the Western US territory, ensuring the achievement of sales targets and strong provider relationships
• Revenue Generation: Acquire, develop, and grow a base of opportunities/accounts independently
• Consultative Selling: Gain a deep understanding of prospect challenges, organizational structure, and long term vision, positioning Regard as a trusted strategic partner for addressing their key issues
• Buyer Journey Advancement: Advancing deals by preparing for meetings with intention, engaging purposefully at every stage, and project managing the entire buyer journey
• Business Case Mastery: Conducts deep discovery and creates compelling business cases
• Consensus Building: Builds consensus across multiple stakeholders, including financial and clinical leadership, to align on solutions and drive deal progression
• Sales Enablement: Collaborates with Marketing, Product, and Sales leadership to refine sales processes and collateral as the product evolves and the company scales
• Executive Selling: Confidently leads strategic and critical conversations with decision makers who will carefully examine the investment, knowing how to navigate these discussions effectively

Regional Sales Manager

Sales Engineer

• As the Enterprise Sales Engineer at Regard, you will focus on ensuring comprehensive recognition of Regard’s impact on current customers, creating tailored proposals for prospective customers, and validating the benefit and impact with both groups.
• Additionally, the Enterprise Sales Engineer will act as a bridge between sales, product, and engineering to accurately convey our core products and system capabilities.
• This role will report directly to the VP of Sales while collaborating closely with the Senior Director of Customer Success to maintain consistent standards in conveying Regard's core capabilities and achieving benefit targets.
• About Regard
• Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.