Regal.io

Business Development Rep

• Collaborate with Account Executives to develop and implement prospecting strategies that will create a strong sales pipeline
• Conduct a high volume of prospecting into B2C [Business to Consumer] companies to drive revenue pipeline by qualifying leads through calls, emails, video, and social media
• Partner with prospects to understand their challenges and goals with leveraging AI to more effectively improve their phone and sms marketing funnels
• Utilize values based selling when engaging with prospects, building strong client relationships and driving Regal AI brand awareness
• Achieve and exceed outreach sales goals through various prospecting tactics to ensure company revenue objectives are met
• Research companies you believe will benefit from Regal.ai to determine if they are strong prospects for new business opportunities like AI Agents
• Use industry standard tools such as Salesforce, Salesloft, ZoomInfo and LinkedIn Sales Navigator to tailor outreach to prospects and organize your workflow

Business Development Representative

Product Specialist

• Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer’s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent.
• Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal’s signature and that meets customer’s requirements and business objectives.
• Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile.
• QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer’s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers’ confidence in AI Agents so they don’t have to put QA hours against it.
• Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria.
• Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we’ve learned in a digestible way for internal and external consumption.
• Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you’ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster – help inform these features!
• Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospects.

AI Product Specialist

Engineer

• Own end-to-end delivery for new customers, from kickoff to go-live
• Oversee multiple launches at once, ensuring quality, velocity, and customer satisfaction
• Define success metrics and ensure each AI Agent drives measurable business outcomes
• Design and implement integrations via APIs, webhooks, and middleware scripts that connect Regal to customer systems (CRM, telephony, data pipelines, etc.)
• Partner with internal AI and Product teams to configure and QA the customer’s voice agent experience
• Coach and guide a small team of Forward Deployed Engineers, reviewing work, unblocking challenges, and helping prioritize customer and internal initiatives
• Act as the escalation point for complex technical issues and executive-level customer conversations
• Partner closely with Product, AI, and Customer Success teams to feed insights from customer deployments into product roadmaps and voice model improvements
• Help define and continuously refine Regal’s playbook for implementation excellence
• Analyze post-launch performance metrics to inform A/B testing and iterative improvements to agent performance
• Identify deployment patterns to propose new features or automation opportunities that improve efficiency
• Expect to travel ~1 week per month for key customer launches, executive reviews, or cross-functional workshops

Forward Deployed Engineer – Manager

Product Marketing

• Play a hands-on role driving Regal.ai’s GTM strategy, storytelling, and enablement for the AI voice platform
• Own LLM and voice provider partnerships and manage partner relationships
• Support product positioning, messaging, and GTM for new features, including announcements, enablement, and demand-gen support
• Equip Sales, CS, and Support with knowledge, demo assets, and competitive insights
• Produce and support case studies, webinars, blogs, videos, and two self-authored thought leadership pieces per week
• Conduct competitor research and track AI/LLM trends
• Develop deep product understanding and partner with product team to create videos and collateral translating technical features into customer value

Product Marketing Associate

Support Engineer

• Regal is the AI Agent Platform that helps companies transform customer communications with AI Agents connected to data, customizable and monitorable.
• Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital.
• Join Regal to build a world-class support experience with our growing customer success team. In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.

Technical Support Specialist

Account Executive

• Regal.ai is the AI Agent Platform transforming customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 250MM+ calls - Driven $5B revenue for customers - Scaled to $## ARR - Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: At Regal.ai, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As a Mid-Market Account Executive, you’ll play a critical role in driving growth by sourcing and generating pipeline, navigating full-cycle sales processes, and closing new business with mid-sized organizations. You’ll partner with leadership, marketing, and BDRs to create targeted outreach, engage senior stakeholders, and deliver Regal.ai’s platform as the solution for modern customer engagement. This role is a great fit for someone who thrives in a dynamic market, enjoys consultative selling, and is comfortable crafting business cases that demonstrate ROI. You’ll help mid-sized businesses adopt AI to reshape their customer engagement, while making a direct and lasting impact on Regal.ai’s expansion in the market.