Regal.io

Engineer

• Own end-to-end delivery for new customers, from kickoff to go-live
• Oversee multiple launches at once, ensuring quality, velocity, and customer satisfaction
• Define success metrics and ensure each AI Agent drives measurable business outcomes
• Design and implement integrations via APIs, webhooks, and middleware scripts that connect Regal to customer systems (CRM, telephony, data pipelines, etc.)
• Partner with internal AI and Product teams to configure and QA the customer’s voice agent experience
• Coach and guide a small team of Forward Deployed Engineers, reviewing work, unblocking challenges, and helping prioritize customer and internal initiatives
• Act as the escalation point for complex technical issues and executive-level customer conversations
• Partner closely with Product, AI, and Customer Success teams to feed insights from customer deployments into product roadmaps and voice model improvements
• Help define and continuously refine Regal’s playbook for implementation excellence
• Analyze post-launch performance metrics to inform A/B testing and iterative improvements to agent performance
• Identify deployment patterns to propose new features or automation opportunities that improve efficiency
• Expect to travel ~1 week per month for key customer launches, executive reviews, or cross-functional workshops

Forward Deployed Engineer – Manager

Product Marketing

• Play a hands-on role driving Regal.ai’s GTM strategy, storytelling, and enablement for the AI voice platform
• Own LLM and voice provider partnerships and manage partner relationships
• Support product positioning, messaging, and GTM for new features, including announcements, enablement, and demand-gen support
• Equip Sales, CS, and Support with knowledge, demo assets, and competitive insights
• Produce and support case studies, webinars, blogs, videos, and two self-authored thought leadership pieces per week
• Conduct competitor research and track AI/LLM trends
• Develop deep product understanding and partner with product team to create videos and collateral translating technical features into customer value

Product Marketing Associate

Support Engineer

• Regal is the AI Agent Platform that helps companies transform customer communications with AI Agents connected to data, customizable and monitorable.
• Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital.
• Join Regal to build a world-class support experience with our growing customer success team. In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.

Technical Support Specialist

Account Executive

• Regal.ai is the AI Agent Platform transforming customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 250MM+ calls - Driven $5B revenue for customers - Scaled to $## ARR - Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: At Regal.ai, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As a Mid-Market Account Executive, you’ll play a critical role in driving growth by sourcing and generating pipeline, navigating full-cycle sales processes, and closing new business with mid-sized organizations. You’ll partner with leadership, marketing, and BDRs to create targeted outreach, engage senior stakeholders, and deliver Regal.ai’s platform as the solution for modern customer engagement. This role is a great fit for someone who thrives in a dynamic market, enjoys consultative selling, and is comfortable crafting business cases that demonstrate ROI. You’ll help mid-sized businesses adopt AI to reshape their customer engagement, while making a direct and lasting impact on Regal.ai’s expansion in the market.