Store Manager
Reformation
Store Manager
Reformation
full-time
Posted on:
Location Type: Office
Location: Tysons Corner • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Report to the Regional Director and lead and execute all efforts required to achieve individual store goals.
- Measure and monitor sales performance and take action to improve business performance when needed.
- Own operational execution of the store to achieve revenue targets while balancing budget and expenses.
- Use business acumen to understand business drivers and build solutions.
- Consistently meet and exceed store sales goals and deliver elevated client experiences as a brand ambassador, educating customers on sustainability.
- Lead the sales floor, assist customers, monitor client interaction with the team and technology, and provide in-the-moment coaching.
- Create optimal balance of sales and service through effective scheduling while achieving payroll goals.
- Deliver and maintain extraordinary customer experience NPS scores.
- Uphold inventory accuracy and controls, lead and train the team on inventory deliverables, and contribute to loss prevention.
- Ensure facility maintenance, presentation, and organization of the selling floor.
- Lead merchandising presentation and concept standards using retail and product reporting; provide feedback to corporate partners to influence allocations.
- Manage day-to-day performance of retail teams, hiring, training, development, performance feedback, reviews, development plans, and disciplinary/corrective action.
Requirements
- Minimum of 5 years Retail Experience required.
- Minimum of 4 years Retail Management Experience required.
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced, cross functional team environment setting.
- Strong interpersonal skills and the ability to interact effectively with diverse personalities.
- Drive to take on new challenges with self-motivation for continuous personal and team development.
- Ability to set clear objectives and inspire the team to reach their highest potential.
- Ability to set the standard for operational efficiency, adhering to processes and systems to maximize results and identify opportunities for improvement.
- Skills to collaborate strategically with cross-functional partners.
- Proactive and entrepreneurial sense of urgency and ability to prioritize important work.
- Keen eye for identifying and evaluating new business opportunities.
- Available to work a minimum of 40 hours per week and daily open availability across a full 7 day work week.
- Able to work flexible schedule (days, nights, weekends, & holidays if required).
- Understanding of Retail Labor Laws.
- GSuite experience a plus.
Benefits
- Employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits.
- Competitive paid time off policies including vacation, sick leave, and company holidays.
- Retirement planning support, including the option to invest in Environmental Social Governance-aligned (sustainable) funds.
- Fertility care support through Carrot and up to a $5,000 USD reimbursement after 1 year of employment.
- Company donations to community efforts and Volunteer Time Off.
- Clothing discount and culture events (e.g., Ref Values week).
- Collaboration with global teams and offices in LA, NYC, and London.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail managementsales performance measurementoperational executioninventory managementmerchandising presentationperformance feedbackloss preventionschedulingcustomer experience managementbusiness acumen
Soft skills
interpersonal skillsteam leadershipself-motivationstrategic collaborationproactive mindsetentrepreneurial spiritobjective settingcoachingflexibilityproblem-solving
