Redox

Senior Solutions Engineer

Redox

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $140,000 per year

Job Level

Senior

About the role

  • Build trusting relationships with our prospective customers during technical and business-based discussions
  • Act as a technical partner and adviser for prospective Redox customers
  • Design integration strategies for a wide range of healthcare use cases, both in clinical and revenue cycle contexts
  • Understand integration capabilities around the healthcare software industry to ensure proposed integration strategies are scalable
  • Identify Redox platform development requirements when designing integration strategies
  • Identify and communicate professional service requirements to facilitate an effective handoff from pre-sales to Redox’s Customer Success team
  • Communicate, document, and track required development or product feedback with the appropriate product owner
  • Advise and assist the Product Marketing team in maintaining technical product documentation
  • Pair with Redox sales team in day-to-day activities and own healthcare integration scoping, architecting, and technical selling
  • Become an expert on the Redox product and combine product knowledge with healthcare experience, clinical workflow understanding, and EHR expertise to provide recommendations that enable healthcare data mobility
  • Maintain product feedback loop between customer prospects and Redox’s product team to inform feature evolution

Requirements

  • 5+ years of experience in healthcare technology
  • 5+ years of robust EHR integration and workflow knowledge
  • 3+ years of working with Payer and/or Healthcare organizations
  • Functional and comfortable understanding of data standards like HL7v2, CDA, X12, FHIR, etc.
  • Demonstrated experience in selling or expanding the usage of software solutions in the healthcare industry
  • Excellent communication and presentation skills; persuasive and concise mastery over complex data-related concepts
  • Deeply curious, cooperative, and eager to act
  • Must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
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