Ro

Senior Privacy Program Manager

Ro

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $170,000 - $201,000 per year

Job Level

Senior

About the role

  • Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.
  • Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
  • Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
  • Ro reaches millions of patients through our website and mobile apps. Each click, chat, and prescription produces protected health data. As Senior Privacy Program Manager, you’ll partner with product, data, engineering, and legal leaders to bake privacy into every policy, procedure, process and launch, earning patient trust at consumer scale while fueling Ro’s next phase of growth. This is a high‑impact individual‑contributor role with a clear runway to build and lead a team as the company expands.

Requirements

  • 5+ years supporting privacy for consumer‑facing digital products with ≥500 k active users.
  • 10+ years total experience in privacy, data protection, or compliance across regulated industries.
  • Proven record embedding privacy‑by‑design into CI/CD pipelines and marketing/analytics stacks.
  • Deep command of HIPAA, CCPA, NIST, HITRUST, and U.S. state privacy laws.
  • Fluency with privacy automation platforms (e.g., Transcend, OneTrust) and data analytics/AI to detect, report, and remediate risk.
  • Executive‑ready communication: able to distill complex trade‑offs into clear, business‑aligned recommendations.
  • Certifications such as CIPP/US, CIPM, CISSP, or equivalent.