Red River

Inside Sales

• Manage a dedicated customer account list
• Direct pairing and support for an internal Account Executive
• Use insights from RADAR to support sales operations and decision-making
• Apply strategic thinking and pricing judgment at the account level to support sales execution and customer growth
• Proactively engaged in focused IT Sales Training forums and actively pursuing internal and external opportunities to broaden experience in the industry
• Partner with Red River staff resources such as the Support Services Team, Pre-Sales Engineering, Capture Team and Professional Services Team
• Use customer, vendor, and OEM resources as needed
• Explore new opportunities through account management, best practices, lead generation campaigns and cold and warm calls
• Determine technologies that are relevant to the customer and effectively present Red River’s capabilities via phone or e-mail communication
• Serve as a trusted resource and active participant in company projects outside of dedicated sales role
• Manage quote activity from RFQs, OEM leads, phone and e-mail prospecting and may participate in customer meetings
• Other business duties as assigned

Inside Sales Account Manager

DevOps Engineer

• Deployment of Enterprise Wireless LAN solutions (HPE, Juniper)
• Design solutions that meet customer/project requirements.
• Audit existing wireless networks to evaluate performance, identify flaws, and recommend improvements based on industry standards.
• Support the installation, configuration, and validation of wireless solutions in complex environments. (Higher Ed, HealthCare, DoD)
• Collaborate with internal and external teams to ensure operational success.
• Maintain industry certifications as required
• Maintain project timelines and deliverables while working in a dynamic environment.
• Other business duties as assigned

Senior Wireless Deployment Engineer

Network Engineer

• Provide technical leadership in the pursuit of complex telecommunications and related optical fiber network architecture projects.
• Develop and refine network configuration documentation for customers and internal projects to help improve the quality of our security service delivery.
• Maintain industry certifications as required to retain strategic OEM partnerships.
• Work closely and collaborate with design engineering resources when scoping larger security related projects and programs.
• Assist with vendor management (Telecom Carrier and Original Equipment Manufacturer) related to large telecommunication projects.
• Assist pre-sales with customer engagements when applicable.
• Assist in developing, improving, and automating our delivery methodologies.
• Other business duties as assigned

Senior Network Engineer – Optical Transport

Solutions Engineer

• Defines technology and product recommendations, as well as, architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides the initial input for proposals and statements of work.
• Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members.
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless.

Solutions Engineer – Commercial

Data Analyst

• Deliver accurate, high-quality, and compliant contract reporting in accordance with contractual requirements and internal standards, ensuring all reports are submitted on time.
• Partner closely with Program Managers to understand reporting obligations for each new contract, including data elements, formats, frequency, and compliance considerations.
• Develop and implement reporting solutions for new contracts by leveraging existing data sources whenever possible; collaborate with Business Operations and technical teams when system enhancements or new data integrations are required.
• Maintain and continuously improve reporting processes to increase efficiency, consistency, and scalability across the contract portfolio.
• Document and maintain detailed Standard Operating Procedures (SOPs) for each contract report to ensure repeatability, audit readiness, and knowledge continuity.
• Proactively identify, investigate, and communicate data gaps, data integrity concerns, and process risks; partner with stakeholders to implement corrective actions and long-term improvements.
• Provide ad hoc reporting support and perform other related business duties as assigned to meet evolving program and organizational needs.

Contracts Data Analyst

Operations

• Manage projects within the IaaS Development, Integration, and Sustainment team within the larger Thor Program throughout their life cycles and drive projects to completion.
• Coordinate between customer contacts, team resources, direct team members, partners, subcontractors, and project stakeholders on all aspects of the projects.
• Manage, coordinate, and establish priorities for project completion.
• Oversee IaaS project team leads and assign and delegate tasks and responsibilities to team leads and other team members to support execution of project completion.
• Design project plans which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.
• Support administrative activities for employees and subcontractors within the IaaS teams, including timecards, onboarding and offboarding tasks, and other IaaS team program administrative tasks.
• Support efforts for contract negotiations and subcontract coordination as appropriate and requested.

Operations Manager

• Design, implement, and maintain enterprise network infrastructure with a focus on Cisco routing and switching platforms.
• Support data center networking initiatives including opportunities to learn and advance into Cisco ACI architectures.
• Monitor, troubleshoot, and optimize network performance across LAN, WAN, WLAN, and data center environments.
• Implement and maintain network security controls such as firewalls, VPNs, segmentation, ACLs, and identity-based policies.
• Assist with the development of standardized configurations, network templates, and deployment methodologies to ensure consistency and scalability.
• Collaborate with systems, security, and operations teams to integrate networking solutions in a cohesive enterprise environment.
• Participate in network incident response, root cause analysis, and service restoration activities.
• Maintain documentation for network designs, diagrams, configurations, and operational procedures.
• Stay current with emerging Cisco technologies and industry best practices, especially in data center and SDN domains.
• Support compliance with organizational standards, regulatory requirements, and security frameworks, including those relevant to Navy and DoD environments.

Enterprise Network Engineer

Project Manager

• Own end-to-end delivery of complex, multi-phase Professional Services projects from award through closeout, following PMO SOPs and execution stage gates
• Ensure scope, LOE, schedule, cost, and deliverables remain aligned throughout the project lifecycle
• Track project cost, labor hours, and progress against approved budgets and LOE
• Coordinate with Operations and Finance to support accurate, timely invoicing and financial reporting
• Effectively use approved project management tools as the system of record to plan, track, forecast, and report on project delivery
• Establish and maintain a clear communication cadence with customers, engineers, and internal stakeholders
• Make day-to-day project decisions within the approved scope, schedule, and budget
• Ensure project artifacts and documentation are complete, accurate, and audit-ready