Red River

Project Manager

• Manage assigned projects throughout the full project lifecycle from intake through closeout
• Review project documentation including Statements of Work, LOEs, purchase orders, and customer requirements
• Build and maintain project schedules and execution plans within approved project management systems
• Lead internal kickoff meetings, customer kickoff meetings, execution planning meetings, and project status meetings
• Coordinate customers, engineers, vendors, subcontractors, and internal stakeholders throughout project execution
• Manage scheduling activities, project milestones, and execution timelines
• Track project labor utilization, budget performance, and schedule health
• Coordinate project invoicing milestones and financial tracking activities
• Identify project risks, issues, and dependencies while driving mitigation plans
• Manage standard scope changes and change order coordination
• Maintain project documentation repositories and ensure documentation compliance
• Coordinate project closeout activities and customer acceptance processes
• Escalate high-risk issues when necessary
• Support continuous improvement initiatives across PMO operations

Security Engineer

• Proactive planning and policy setting with a knack for analyzing vulnerabilities, devising creative solutions to protect systems and data from threats
• Demonstrated capability and experience in thinking one step ahead with the ability to anticipate risk and vulnerabilities.
• Calming influence with experienced, fact-based advice and decisions that inspires team and client confidence during cyberattack and incident response.
• A deep knowledge of cybersecurity practices, tools and technologies required to lead, mentor, and guide a team of security professionals, providers, and client team members through network security, encryption methods and incident response.
• Collaborate with clients to understand their security requirements and design tailored security solutions, including firewall configurations, intrusion detection and prevention systems, endpoint protection, and more
• Oversee the deployment and configuration of security solutions, ensuring they meet client objectives and adhere to industry best practices
• Lead the incident response team in identifying and mitigating security incidents and breaches.
• Develop and execute incident response plans to minimize impact and prevent reoccurrence
• Implement and manage security information and event management (SIEM) systems to monitor and analyze security events.
• Collaborate with clients to develop security policies, procedures, and best practices to enhance overall security posture.
• Oversee vulnerability assessments and penetration testing activities. Work with clients to remediate vulnerabilities and improve security defenses.
• Ensure that clients' security environments meet relevant compliance requirements and industry standards. Assist in audits and compliance assessments
• Maintain strong client relationships, providing regular updates, status reports, and addressing security concerns and inquiries
• Provide leadership, coaching, and mentorship to product, system and tool engineers.

Cybersecurity Subject Matter Expert – Managed Services

Team Lead

• Own and execute end-to-end post-sale order management for customer and vendor transactions from entry through fulfillment with minimal oversight
• Support pre-sales activities by partnering with Sales to build accurate orders and provide guidance on order best practices prior to submission
• Proactively review, structure, and validate internal sales orders in alignment with approved quotes and complex deal constructs
• Partner closely with pre-sales, Account Executives, and Sales Operations to shape order strategy upstream and ensure clean order builds prior to submission
• Generate, submit, and strategically manage purchase orders to vendors, optimizing for accuracy, timing, and business impact
• Provide advanced monitoring of the order lifecycle, anticipating risks and driving timely, accurate delivery outcomes
• Maintain comprehensive visibility into order status and independently resolve delays, discrepancies, or fulfillment risks
• Provide Sales and Sales Operations with timely, accurate updates on order status, risks, and trends
• Collaborate cross-functionally with accounting to ensure alignment across accounts receivable and accounts payable processes
• Conduct detailed investigation and analysis of cost incurred and forecasting across all orders, not limited to assigned workload
• Perform monthly inventory reviews in partnership with accounting to ensure accuracy and financial alignment
• Analyze shipment, delivery, and contract variables to forecast invoicing timelines and identify potential revenue impacts
• Lead complex RMA processes with customers and vendors, ensuring efficient resolution and strong customer experience
• Partner strategically with warehouse and logistics teams to optimize shipment execution and manage aged inventory disposition
• Serve as a primary point of contact and resource for other Order Managers, providing guidance on process and issue resolution
• Maintain strong availability and responsiveness to support the broader Order Management team as needed
• Provide an additional layer of oversight by auditing orders for accuracy and monitoring invoice timeliness to reinforce team accountability
• Lead and facilitate training on designated business operations topics (e.g., RMA, forecasting, cost-incurred analysis)
• Participate in recurring leadership and cross-functional meetings to provide operational insight and recommendations
• Leverage deep business acumen to maximize Red River’s buying power
• Identify, prioritize, and drive continuous improvement initiatives across supply chain and order management processes, including manager-directed process cleanup efforts
• Take a proactive, process-focused approach by anticipating needs, solving problems, and staying closely aligned with business operations
• Execute assigned order workload in full compliance with established processes and quality standards
• Communicate professionally and effectively with both internal and external stakeholders
• Maintain and continuously enhance documentation to ensure compliance with company policy, contractual obligations, and governmental regulations
• Ensure adherence to ISO 9001, Supply Chain Manual, and Supply Chain Risk Management procedures while identifying areas for improvement
• Perform other business duties as assigned

Order Management Team Lead

Network Engineer

• Design, implement, and support complex enterprise LAN and WAN solutions
• Lead SD-WAN deployments including controller/orchestrator onboarding, zero-touch provisioning (ZTP), policy development, traffic segmentation, and QoS configuration
• Design and deploy SD-Access or equivalent campus fabric solutions
• Execute WAN circuit migrations and cutovers
• Design and implement SD-Branch solutions
• Support, troubleshoot, install, and configure complex enterprise routing, switching, and SDN infrastructure
• Assess, document, and report on enterprise networks to drive LAN/WAN modernization
• Maintain industry certifications as required to retain strategic OEM partnerships
• Review and approve new opportunity statements of work (SOWs) and level of effort (LOE) estimates related to the growth of our Modern Infrastructure practice

Senior Network Engineer

General

• Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool.
• Maintain Red River’s CRM and report on a rolling 120-day renewal forecast.
• Collaborate closely with OEM partners, Account Teams, and Lifecycle Services teams to identify upcoming renewals and support renewal strategies.
• Build and deliver renewal quotes in accordance with OEM pricing programs, contractual requirements, and customer entitlements.
• Coordinate with OEM partners to obtain pricing, validate install base information, secure special pricing agreements, and resolve quoting discrepancies.
• Register and track OEM special pricing requests and discount programs to support competitive renewal positioning.
• Ensure renewal opportunities are accurately documented within company systems and adhere to established forecasting and data quality standards.
• Monitor renewal timelines and proactively communicate risks, delays, or escalations to internal stakeholders.
• Support strategic renewal planning by providing install base insights, renewal status updates, and OEM program guidance.
• Serve as a subject matter expert on OEM renewal processes, licensing programs, maintenance contracts, and quoting procedures.
• Partner with internal teams to improve renewal workflows, forecasting accuracy, operational efficiency, and reporting capabilities.
• Assist the broader renewals team with quote requests, OEM engagement, and renewal-related operational activities as needed.

Renewals Specialist

• Manage customer project efforts and deliver exceptional customer service throughout the lifecycle of complex projects lasting approximately 6 months or longer
• Interface and manage the customer stakeholder team on all assigned projects and maintain a team schedule
• Assist with project structuring and planning during pre-award and throughout full project execution
• Identify and mitigate project risks
• Manage non-technical aspects of project delivery, including cost, performance, schedule, and quality
• Lead project meetings and ensure cross-functional teams understand their responsibilities and overall project objectives
• Develop detailed project plans
• Prepare project deliverables and write clear, customer-facing documentation

Account Executive

• Develop a competitive sales strategy
• Manage a dedicated sales territory comprised of medium to large enterprise accounts
• Promote Red River as a Solutions and Services provider
• Drive revenue and margin through individual account base
• Maintain knowledge base on new and existing products
• Understand customer pain points and develop solutions around their requirements

Project Manager

Cybersecurity Subject Matter Expert – Managed Services

Order Management Team Lead

Senior Network Engineer

Renewals Specialist

Project Manager

Account Executive, Commercial