SVP, Strategy & Operations
Toptal
Director, Sales Operations
Red Nucleus
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Optimize CRM systems to ensure data integrity, improve usability, and support pipeline visibility across the commercial team
- Develop and maintain dashboards, reports, and performance metrics to enable accurate forecasting and timely business insights
- Partner with sales leadership to analyze pipeline trends, conversion rates, and revenue drivers, recommending actions that improve performance
- Oversee sales operations processes including lead management, opportunity tracking, and reporting cadence
- Collaborate with Business Development, Client Services, and Finance teams to align sales activity with operational and financial goals
- Support go-to-market strategy development by delivering actionable insights that inform resource allocation, account prioritization, and campaign planning
- Lead continuous improvement efforts to standardize workflows, automate reporting, and scale best practices across the sales organization
- Ensure forecasting accuracy by partnering with leadership to validate assumptions, monitor variances, and refine models
- Build tools, templates, and process frameworks that improve sales productivity and enable consistent execution
Requirements
- Bachelor’s degree in business, Marketing, Communications or related field
- 7+ years of experience in commercial operations or sales enablement
- Experience in consulting, healthcare or life sciences preferred
- Excellent project management and organizational skills
- Strong written and verbal communication : ability to convey complex solutions in clear business language
- High attention to detail with the ability to manage multiple timelines and stakeholders
- CRM literacy (Salesforce preferred) and comfort with basic analytics and reporting
- Proactive problem-solver with a commercial mindset, demonstrated in previous roles
- Collaborative and comfortable working in a fast-paced environment
Benefits
- Competitive pay, incentives, retirement, and income security programs
- Comprehensive benefits and wellness programs focused on healthy lifestyles
- Generous paid time off, employee assistance programs and flexible work arrangements
- Performance driven environment including professional development and transfer opportunities
- People first culture fostering self expression, diversity, and a growth mindset
- Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones and anything else that is meaningful to our employees
- Support of the community organizations you are passionate about
- Ongoing programs and events designed to bring our global team together
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM optimizationdata integritydashboard developmentreportingperformance metricspipeline analysislead managementopportunity trackingforecastingworkflow standardization
Soft skills
project managementorganizational skillswritten communicationverbal communicationattention to detailproblem-solvingcollaborationadaptability
