IT Support Engineer
Red Cup IT
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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About the role
- Diagnose and resolve hardware, software, and basic network problems
- Install and configure computers, operating systems, applications, and devices
- Manage IT support requests and document issues and solutions
Requirements
- Technical skills in Windows and macOS (sometimes Linux)
- Basic networking (TCP/IP, DNS, DHCP)
- User account management (e.g., Active Directory)
- Common business applications experience
- IT education plus certifications such as CompTIA A+, Network+, Microsoft, or Cisco (CCNA)
Benefits
- Technical assistance to users
- Install, maintain, and troubleshoot hardware, software, and network systems
- Support remote work and collaboration tools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WindowsmacOSLinuxTCP/IPDNSDHCPuser account managementActive Directoryhardware troubleshootingsoftware troubleshooting
Certifications
CompTIA A+Network+Microsoft certificationCisco (CCNA)