Recorded Future

Solutions Engineer

• Acting as the senior analyst for escalated investigations spanning supported DRP use cases
• Designing, building, and maintaining automations that reduce manual analyst effort across the DRP alert lifecycle
• Partnering with Analysts, Program Managers, and Solutions Leaders to identify the highest-leverage opportunities for automation and tooling improvements
• Translating recurring analyst workflows into reusable playbooks, enrichments, and integrations that scale with our customer base
• Supporting Sales and Solutions Consulting on active Managed Services opportunities through scoping conversations, technical deep-dives, and demonstrations of service value

Senior Solutions Engineer

DevOps Engineer

• Strengthen the Recorded Future product team

Dev Ops Engineer

Operations

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation
• Own and continuously improve billing and AR processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Standardize processes across regions, entities, and customer segments
• Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution
• Partner with Sales and customer stakeholders to resolve payment delays and escalations
• Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards
• Ensure billing and AR processes are SOX-compliant and audit-ready
• Own execution and documentation of key billing and AR controls
• Support external audits, including documentation, walkthroughs, and issue resolution
• Maintain compliance with global tax, invoicing, and regulatory requirements
• Lead, mentor, and develop a high-performing Global Billing Operations team
• Establish clear goals, priorities, and performance expectations
• Drive a culture of accountability, continuous improvement, and customer focus

Manager, Global Billing Operations

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation
• Own and continuously improve billing and AR processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution
• Ensure billing and AR processes are SOX-compliant and audit-ready
• Lead, mentor, and develop a high-performing Global Billing Operations team

Full-stack Engineer

• Design, develop, and deploy highly reliable and scalable software systems
• Serve as a technical leader for best practices in autonomous AI agents
• Collaborate with teams to integrate AI Agent solutions
• Drive engineering excellence through code reviews
• Lead technical design discussions for new features

Senior Software Engineer

Account Executive

• Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
• Overcome churn through helping the client see how the solution is solving business issues
• Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
• Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
• Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
• Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
• Maintain a strong understanding of customer goals and align solutions to their evolving business needs
• Execute account plans that drive retention, growth, and customer satisfaction

Account Director – Strategic Accounts West

• Identify and prospect new business opportunities through outreach, referrals, and channel partnerships
• Collaborate with channel partners to expand reach and generate qualified leads
• Maintain and grow existing customer relationships by identifying opportunities for renewals, upsells, and cross-sells
• Lead all sales cycle activities including qualification, proposal development, presentations, and deal tracking through close
• Build foundational knowledge of cybersecurity industry trends, Recorded Future’s solutions, and competitive landscape

Account Director – SLED, Midwest

Product Designer

• Collaborate with subject matter experts to distill complex cybersecurity topics into clear, engaging content
• Craft SMART learning objectives, effective assessments, aligned with industry frameworks
• Leverage proven instructional design models to analyze learner needs and structure sound learning solutions
• Consistently deliver courses on schedule, aligned with program timelines, priorities, and stakeholder expectations
• Proactively maintain and enhance training content to reflect evolving product capabilities and customer needs
• Maintain high standards of accuracy and brand consistency across all deliverables

Learning Experience Designer

Account Director, Farming

Software Engineer

• Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies.
• Partner closely with engineering leadership, product managers, and stakeholders across the broader organization to align on scope, timelines, and solution designs.
• Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality.
• Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Implement and maintain agile methodologies for project tracking and documentation.
• Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools and workflows in day-to-day development.

Senior Manager, Engineering

Marketing

• Integrate with the sales, channel, and tech alliance teams, along with corporate marketing, to develop annual field marketing plans that support overall pipeline growth.
• Proactively engage with the sales teams to coordinate, communicate, and optimize the impact of marketing activities.
• Work with the marketing team to develop and execute integrated campaigns across digital, social media, paid ads, product marketing, and other channels to effectively reach and engage the market.
• Plan, execute, and manage live field and partner events as part of the overall marketing mix, ensuring a cohesive pre-event, at-event, and post-event strategy to drive engagement and response rates.
• Develop and implement a targeted account strategy to support account-based selling.
• Collaborate with the marketing team to create promotional materials, assets, and signage for field marketing initiatives.
• Track, measure, and report on the effectiveness of marketing programs and campaign ROI, providing recommendations for optimization.
• Manage budgets and expenses in an organized manner to maximize marketing impact.
• Communicate and educate the sales team on new and planned marketing activities across global, regional, and local programs.
• The majority of focus is dedicated to field marketing events (75%-80%) and in addition supporting and driving joint partner marketing activities (20-25%).

Senior Field Marketing Manager

Platform Engineer

• Lead the design, implementation, and continuous improvement of secure infrastructure services supporting 30+ development teams.
• Own and evolve end-to-end encryption strategies across:
• Service-to-service communication
• Data at rest
• Data in transit
• Drive the design and adoption of automated certificate lifecycle management (including rotation and revocation).
• Define and implement platform-wide approaches to data classification and labeling.
• Act as a technical leader and subject matter expert in encryption and data security across the organization.
• Build and maintain infrastructure as code using GitOps principles, setting standards for others to follow.
• Guide and support teams in securely integrating with platform services and adopting best practices.
• Lead incident response and complex troubleshooting across infrastructure, networking, and distributed systems.
• Identify and drive improvements in reliability, scalability, and security across the platform.
• Contribute to architectural decisions and long-term platform strategy.
• Mentor other engineers and elevate engineering standards across the team.
• Participate in on-call rotations and help evolve operational excellence practices.

Senior Platform Engineer – Encryption, Data Security

• Design, develop, and deploy highly reliable and scalable software systems
• Serve as a technical leader in the implementation of frameworks and best practices
• Collaborate with engineering managers and teams
• Drive engineering excellence through code reviews
• Lead technical design and architectural discussions
• Manage project tasks through an agile SDLC