Strategic Account Director
SmartRecruiters
Cloud
Sales Enablement Specialist
Raptor Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Deliver training & onboarding
- Facilitate new-hire onboarding and monthly all-sales training (live and async).
- Coordinate speakers, calendars, agendas, and follow-ups; publish recordings and guides.
- Administer certification checklists and track completion in the LMS.
- Own content hygiene (LMS/KB)
- Administer Lessonly (or equivalent) and manage content in Highspot/SharePoint.
- Keep assets current with product releases, feature updates, and process changes within a 5-business-day SLA.
- Tag, version, and archive content; maintain clear taxonomy and “best-of” collections.
- Support sales plays & launches
- Turn PMM briefs into rep-ready play cards, talk tracks, and objection handlers.
- Apply approved US/UK overlays (terminology, procurement notes, safeguarding references) to materials; escalate gaps to the Senior Manager.
- Run enablement operations
- Coordinate logistics and content packs for QBRs/SKO (no agenda/ROI ownership).
- Collect seller/manager feedback; surface insights and content gaps to the Senior Manager and PMM.
- Maintain an enablement calendar and intake board; track tasks to done.
- Light reporting & tooling
- Pull basic Salesforce and Gong reports (attendance, completion, asset views, call-tag usage).
- Publish enablement input/adoption dashboards and meeting notes.
- Support content searchability and usage analytics in Highspot/LMS.
Requirements
- 2–4 years in Sales Enablement, Sales Ops, Biz Ops, Rev Ops, L&D, or field training within SaaS (EdTech a plus).
- Strong facilitation and writing skills; you turn PMM briefs into crisp, rep-ready materials.
- Hands-on LMS/knowledge-base administration (e.g., Lessonly/WorkRamp, Highspot/Seismic, SharePoint/Drive).
- Working comfort with Salesforce (reports/views) and Gong (snippets/tags); detail-oriented versioning and tagging.
- Project coordination discipline: clear checklists, reliable follow-through, proactive escalation.
- Service mindset, excellent communication, and the ability to collaborate across teams and time zones.
- Basic design chops (PowerPoint, Google Slides, Canva) for polished enablement assets.
- Experience supporting QBR/SKO operations and post-event surveys.
- Familiarity with UK education terminology and procurement nuances (you’ll apply approved overlays).
Benefits
- Remote-first philosophy
- Flexible paid time off
- Paid parental leave
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
- 401(k) employer contribution to help you plan for the future
- Company paid life insurance, STD, and LTD
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LMS administrationcontent managementreportingproject coordinationfacilitationwritingbasic designanalyticscontent taggingcontent hygiene
Soft skills
communicationcollaborationdetail-orientedservice mindsetproactive escalationreliable follow-throughfeedback collectioninsight surfacingorganizationfacilitation
