Director, Platform Enablement
Kerr Dental
Director, Customer Partner
R1 RCM
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $112,719 - $187,269 per year
Job Level
Lead
About the role
- Lead and develop strategic partnerships with key customers
- Develop and execute strategic plans to enhance customer relationships and drive business growth
- Collaborate with cross-functional teams to ensure customer needs are met and exceeded
- Lead negotiations and manage contracts with key customers
- Analyze market trends and customer feedback to identify opportunities for innovation and improvement
- Provide leadership and mentorship to the customer partner team
- Monitor and report on the performance of customer partnerships, ensuring alignment with business objectives
- Foster a culture of excellence and continuous improvement within the team
- Stay abreast of industry trends and regulatory changes to ensure compliance and best practices
- Drive process improvements using technology and automation
- Develop and manage the department budget, ensuring efficient allocation of resources
- Ensure efficiency and effectiveness of end-to-end revenue cycle processes to support financial health of customers
Requirements
- Minimum of 5 years of experience in revenue cycle management, with a significant portion in leadership (Manager or above)
- Experience with E2E operations (patient access, coding, and AR)
- Proven leadership experience, with the ability to lead large teams and manage department budgets
- Strong and broad understanding of Revenue Cycle Operations within a hospital setting
- Strategic vision and operational excellence across end-to-end solutions
- Experience working with outsourced partners or vendors for back-office functions
- Analytical Skills
- Communication Skills
- Project Management
- Critical Thinking
- Client Focused
- Change Management
Benefits
- Competitive benefits package
- Eligible to participate in our annual bonus plan at a target of 20.00%
- Opportunity to constantly learn, collaborate across groups and explore new paths for your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue cycle managementE2E operationspatient accesscodingaccounts receivablebudget managementprocess improvementsdata analysisstrategic planningcontract negotiation
Soft skills
leadershipcommunicationanalytical skillsproject managementcritical thinkingclient focusedchange managementmentorshipcollaborationstrategic vision
