Qurate Retail Group

Performance Marketing

• Support the paid media strategy and execution of our TikTok Shop and TikTok LIVE initiatives, optimizing campaigns through data-driven insights.
• Drive revenue, ROAS, and customer acquisition across QVC and HSN on TikTok Shop.
• Support promotional campaigns that drive awareness, traffic, and conversion for the TikTok LIVE program.
• Collaborate with cross-functional teams, vendors, and ad agencies to align on strategy, planning and execution.
• Own creative briefing and development for paid and organic content, ensuring brand guidelines and best practices are met.
• Explore new business opportunities to drive customer acquisition, LIVE traffic, and revenue growth.
• Develop and implement targeting and segmentation strategies with a test and learn mindset.
• Develop KPI benchmarks and analyze campaign performance to support marketing objectives such as ROI, revenue and LIVE views.
• Manage content calendar for organic social in partnership with cross-functional stakeholders.
• Identify and support process improvements for daily tasks and ongoing workstreams.
• Share best practices and provide day-to-day guidance to junior team members as needed.

Paid Media Strategist, TikTok

Manager

• Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment
• Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures
• Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience
• In partnership with the Store Leader, develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year
• Recruit and Train Team Members in all open positions

Associate Store Manager

Engineer

• partner with site leadership to identify, assess, and prioritize operational improvement opportunities
• lead and support continuous improvement projects, using problem-solving techniques to simplify processes, close performance gaps, and drive measurable results
• develop, maintain, and enhance labor standards and productivity systems
• analyze, document, and standardize distribution methods
• serve as the local engineering subject matter expert
• oversee and support site capital projects
• actively contribute to site leadership

Senior Process Engineer

Content Marketing Manager

• Manage video production and editing for brand campaigns, product launches, and storytelling initiatives
• Oversee audio recording, editing, and engineering for podcasts, video content, and other brand assets
• Support the creation, editing, and publishing of podcasts
• Assist with writing, editing, and proofreading copy for video scripts, podcasts, and other content
• Provide operational and technical support for content shoots, recordings, and live events

Content Specialist – Podcast, Video

Designer

• Coordinate needs and present solutions and alternatives to individual guests seeking design expertise through the “on-demand” design experience
• Provide design expertise for scheduled appointments (studio and home visits), virtual appointments, and “on-demand” design time
• Support the retail store team in varied responsibilities, including order entry, visual floorsets and merchandising reinforcement of store maintenance and standards, and product training activities
• Support larger projects driven by the assigned mentor or other Design Consultants with the intent to learn professional and brand methods

Junior Design Consultant

Compliance

• Classify new US import items accurately using HTS codes and prepare binding ruling requests for products requiring Customs guidance
• Support US import compliance strategy by maintaining classification data, broker communications, KPI tracking, and related compliance programs
• Facilitate import clearance by working closely with customs brokers, US Customs, and internal partners to ensure timely and accurate entry filings
• Advise QRG brands and stakeholders on customs compliance matters, including classification, FTAs, FDA product codes, and other agency requirements
• Audit customs entries and resolve post-entry issues, including corrections, broker follow-up, and responses to Customs inquiries such as CF28/29
• Contribute to duty savings and special projects through tariff engineering, free trade programs, regulatory research, SOP development, and ad hoc analysis

Customs Compliance Specialist

Digital Marketing

• Act as the project manager for hundreds of email campaigns as assigned by Manager from concept to deployment to performance analysis
• Strategically determine production schedule, create & plan multiple campaign
• Partner with eCommerce to determine key sales points, insure alignment to event/programming messaging and insure images are available in accordance to email timeline
• Create complete, detailed creative brief and independently directs copy, design and HTML teams with core focus of each campaign
• Review email campaign results as provided by Tableau & Adobe
• Partner with the Campaign Management team to obtain the appropriate customer list to launch via email system (Bluecore)
• Monitor to confirm 100% completion

Digital Marketing Specialist

• Drive QVC Group's live commerce strategy on TikTok from concept through execution, building initiatives that grow our presence on the platform and ladder up to broader commercial goals
• Partner with social platform teams to put paid spend behind the right lives, making sure product and price are set to drive sales and reach while protecting margin
• Work side by side with buying and planning to secure the assortment and pricing that make each live competitive and worth watching
• Collaborate across commercialization, creative, production, and finance so that live selling is fully integrated rather than run in a silo, and coordinate third-party vendors and agencies so their work supports the same goals
• Build and grow strong relationships with TikTok and other social platform partners to expand our media presence and unlock new opportunities
• Translate audience analysis, performance data, and emerging platform trends into decisions that sharpen content, conversion, and reach over time
• Set clear priorities and success measures for live commerce, allocating resources thoughtfully and keeping the work aligned to where the business is headed
• Lead and develop a small team, setting the bar for execution and growing the people who run live selling day to day

Senior Manager, Social Commerce – TikTok Live

Full-stack Engineer

• Lead full lifecycle application development for Merchandising, Programming, and Planning systems
• Partner with Product Owners, Scrum Masters, clients, and team members to clarify requirements and deliver scalable technical solutions
• Provide production support and troubleshooting for existing applications to maintain stability and continuity
• Support DevOps and quality engineering practices, including automated testing, deployment automation, release readiness, and post-implementation review
• Provide technical leadership through code reviews, design reviews, and mentoring
• Lead architectural improvements and legacy system modernization

Senior Software Engineer, Merchandise

Program Manager

• Develop and implement strategies that reduce regulatory risk, improve efficiency, and deliver measurable business outcomes.
• Lead and manage program execution by setting objectives, defining road maps, guiding impacted teams, and ensuring timely completion of key activities.
• Partner across business units and stakeholders to advise on program impact, resolve issues, and support successful execution of compliance initiatives.
• Research new regulations, laws, and compliance standards to assess business impact and lead the implementation of required changes through systems, processes, and procedures.
• Serve as a compliance subject matter expert by communicating with vendors and internal teams, resolving issues, and maintaining accurate compliance data and standards.
• Support the QA team and suppliers by addressing onboarding inquiries, providing needed testing information, and being responsible for reporting obligations.
• Monitor program effectiveness through benchmarking, metrics, process reviews, training validation, and continuous improvement efforts to keep compliance programs aligned with business needs.

Senior Regulatory Compliance Program Manager

• Support QVC UK under the supervision of Broadcast Engineering Operations Manager
• Provide system support for the broadcast infrastructure
• Provide root cause analysis of escalated and complex incidents/problems related to broadcasting systems
• Impart technical expertise of established broadcasting standards to the Broadcast Engineering team
• Manage and optimize system performance of broadcasting systems to ensure 24x7x365 availability
• Develop and document standards and procedures for all broadcasting systems
• Provide system support for all broadcast systems (video routers, audio mixers, cameras, robotics, switchers, intercom, etc.)
• Provide all technical support for the omni channel broadcasting systems (On Air, Social Media, and web streaming services), including after-hours support

Broadcast Engineer

Business Analyst

• Develop advanced analytical models, including machine learning solutions, to optimize forecasting, inventory placement, and supply chain flows.
• Design and automate predictive and prescriptive reports (daily, weekly, monthly) to support business decision-making.
• Analyze large, complex datasets and translate findings into actionable insights for business leaders.
• Partner with cross-functional teams to identify opportunities to improve efficiency, quality, and operational performance.
• Lead strategic initiatives across multiple business areas, integrating processes, technologies, and stakeholder needs.
• Support senior leadership by preparing executive-level presentations and facilitating business reviews.
• Mentor and coach junior analysts, sharing best practices and analytical expertise.
• Assess risks, identify improvement opportunities, and recommend innovative solutions to complex business challenges.

Senior Operations Business Analyst – 2nd Shift

Operations

• Monitor and maintain the health and quality of all outbound transmission/streaming & inbound returns
• Support additional live feeds and social media simulcast programming
• Responsible for playout of all live and non-live channels
• Execute live streaming to multiple platforms
• Monitor and interact with the system dashboards to ensure that systems and platform monitoring is fully functional, troubleshooting issues when they arise
• Conduct routine QC checks on software, processes, equipment and all incoming and outgoing video and audio signals
• Preparation, recording, ingest, archiving, restoring and general Asset Management of media workflows and storage systems
• Perform service recovery according to set procedures during both server-based play out and live shows, informing all relevant departments via the ticketing system
• Correct configuration and operation of all systems and applications in Media Operations including channel automation and routing, ensuring that the highest operational standards and agreed service levels are met
• Provide technical and operational support for all new projects and proposals
• Manage back-up programming for additional channels
• Repair and maintain broadcast related equipment
• First line investigation and resolution of technical and operational issues within the transmission and MAM environment and control room systems, still store, play out, graphics, cameras, robotics, switchers and routers
• Report shift status, technical discrepancies and all operation issues are recorded in the ZEUS system
• Monitor NOC dashboard and troubleshoot all Broadcast network devices

Media Operations Technician – Master Control

Data Engineer

• Support QVC and collaborate with an Agile team to build data pipelines and models
• Drive data-driven decision-making and personalization
• Shape both back-end data structures and how insights are delivered
• Design data architecture, models, APIs, and pipelines aligned with data architecture principles and team goals
• Solve complex data challenges to deliver insights that drive outcomes
• Create data products for analytics and data science teams to improve their productivity and insights
• Lead the evaluation, implementation, and deployment of new tools for analytics data engineering
• Develop and deliver plans on analytic data engineering capabilities and standards
• Partner with product teams and solution architects to develop scalable, reliable technical architectures
• Mentor peers through code reviews, collaboration, and technical coaching
• Explore and learn about machine learning, data science, AI, and personalization technologies to evolve our approach

• provide design expertise for scheduled appointments (studio and home visits), virtual appointments, and "on-demand" design time
• identify and network with local organizations and businesses that would benefit from Design Solutions services and provide them with DS marketing materials
• support the retail store team in varied responsibilities, including order entry, visual floorsets and merchandising reinforcement of store maintenance and standards, and product training activities