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Senior Manager, Social Commerce – TikTok Live
Qurate Retail GroupSenior Manager, Social Commerce leading QVC Group's TikTok live sales strategies and driving engagement through innovative commerce approaches. Collaborating across teams to enhance brand presence and generate revenue on TikTok.
About the role
Key responsibilities & impact- Drive QVC Group's live commerce strategy on TikTok from concept through execution, building initiatives that grow our presence on the platform and ladder up to broader commercial goals
- Partner with social platform teams to put paid spend behind the right lives, making sure product and price are set to drive sales and reach while protecting margin
- Work side by side with buying and planning to secure the assortment and pricing that make each live competitive and worth watching
- Collaborate across commercialization, creative, production, and finance so that live selling is fully integrated rather than run in a silo, and coordinate third-party vendors and agencies so their work supports the same goals
- Build and grow strong relationships with TikTok and other social platform partners to expand our media presence and unlock new opportunities
- Translate audience analysis, performance data, and emerging platform trends into decisions that sharpen content, conversion, and reach over time
- Set clear priorities and success measures for live commerce, allocating resources thoughtfully and keeping the work aligned to where the business is headed
- Lead and develop a small team, setting the bar for execution and growing the people who run live selling day to day
Requirements
What you’ll need- 7+ years of experience across digital, social, e-commerce, or content production
- A track record of building and executing social or digital strategies that delivered measurable business results, not just engagement
- Real fluency with the platforms, formats, and trends shaping social commerce today, and a strong instinct for what makes a live moment convert
- Comfort working with performance data to optimize spend, content, and conversion, and the ability to turn those insights into clear recommendations for partners and leaders
- Proven success collaborating across functions such as merchandising, creative, finance, and external agencies, with the influence to keep everyone moving in the same direction
- Experience leading or mentoring others, with a genuine interest in building and developing a team
- Bachelor's degree in marketing, communications, or a related field, or equivalent professional experience
Benefits
Comp & perks- competitive compensation
- paid time off
- employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital strategysocial commercee-commercecontent productionperformance data analysisaudience analysisconversion optimizationlive commerce executionpaid social advertisingpricing strategy
Soft Skills
leadershipcollaborationrelationship buildinginfluenceteam developmentcommunicationprioritizationstrategic thinkingproblem-solvingresource allocation
Certifications
Bachelor's degree in marketingBachelor's degree in communicationsequivalent professional experience