Media Operations Technician – Master Control

Qurate Retail Group

Media Operations Technician managing operation of transmission output ensuring seamless delivery on all broadcast platforms and managing media management workflows at QVC.

Posted 6/3/2026full-timeWest Chester • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Monitor and maintain the health and quality of all outbound transmission/streaming & inbound returns
Support additional live feeds and social media simulcast programming
Responsible for playout of all live and non-live channels
Execute live streaming to multiple platforms
Monitor and interact with the system dashboards to ensure that systems and platform monitoring is fully functional, troubleshooting issues when they arise
Conduct routine QC checks on software, processes, equipment and all incoming and outgoing video and audio signals
Preparation, recording, ingest, archiving, restoring and general Asset Management of media workflows and storage systems
Perform service recovery according to set procedures during both server-based play out and live shows, informing all relevant departments via the ticketing system
Correct configuration and operation of all systems and applications in Media Operations including channel automation and routing, ensuring that the highest operational standards and agreed service levels are met
Provide technical and operational support for all new projects and proposals
Manage back-up programming for additional channels
Repair and maintain broadcast related equipment
First line investigation and resolution of technical and operational issues within the transmission and MAM environment and control room systems, still store, play out, graphics, cameras, robotics, switchers and routers
Report shift status, technical discrepancies and all operation issues are recorded in the ZEUS system
Monitor NOC dashboard and troubleshoot all Broadcast network devices

Requirements

What you’ll need

College degree, technical school, Military training or equivalent combination of training and experience
1-3 years of recent engineering, control room, media operations or network operations experience in a television broadcast environment
Experience operating Media Operations Switcher and related equipment
Experience performing basic troubleshooting of both standard and high-definition broadcast video and audio signals
Experience in a server-based broadcast operation
Must have understanding of analog and digital signal chains, video and audio levels
Overall knowledge of the television production processes broadcast operations and technical production requirements
Work on elevated surfaces (lighting rafters- studio)
Work in normal warehouse conditions, which may include hot/cold/dusty/loud environment

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

live streamingvideo signal troubleshootingaudio signal troubleshootingmedia operations switcherasset managementserver-based broadcast operationchannel automationroutingbroadcast equipment maintenancetechnical support

Soft Skills

problem-solvingcommunicationteam collaborationattention to detailadaptability