Quantexa

Technology Account Partner - North America

Quantexa

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

Mid-LevelSenior

About the role

  • Advising on the power of data, you'll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
  • You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem.
  • You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
  • You'll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
  • You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success.
  • You will make sure that the Quantexa platform is adopted operationally.
  • You will drive and own governance and relationships through strong quarterly business reviews.
  • You will ensure customers renew their relationship with Quantexa.

Requirements

  • Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives. You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
  • Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
  • Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor.
  • Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.
  • You'll be a Team Player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team.
  • Minimum Requirements:
  • Significant experience in a Customer Success role or similar consulting services experience.
  • Enterprise software/services selling and implementation/delivery skills.
  • Demonstrated credible product, technology or industry expertise within your assigned industry segment. Ideally this would be in either the banking sector or the federal government sector.
  • Ability to develop and maintain relationships at the executive level.
  • Ability to travel as needed.
  • Candidates must be willing and able to achieve government clearances and checks if necessary in order to be able to support certain clients.
  • Location preference: New York, Massachusetts, New Jersey, Connecticut, Delaware, Virginia, North Carolina, District of Columbia