Senior Client Partner Consultant
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $78,100 - $117,200 per year
Job Level
Senior
About the role
- Responsible for on-going, effective communications and service to the current clients via on-site meetings, conference calls, and day-to-day interaction
- Provide support to DentaQuest leadership for administration of the client's program
- Identify and communicate client expectations to DQ leadership and staff
- Resolve issues and strengthen relationships at various professional levels within the client's organization
- Coordinate and serve as primary point of contact for client audits of DentaQuest programs
- Monitor changes in regulations and fee schedules, and communicate same to ensure compliance with state and federal guidelines
- Perform functions that support timely and accurate reporting to clients
- Represent DentaQuest at health fairs, conferences and advisory meetings through the State
Requirements
- Bachelor's Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience
- Five years' experience working with external clients/customers; proven track record of providing superior service to internal and external customers
- Well-organized and superior organizational, written and oral communication skills, particularly presentation skills
- Knowledge of group benefits
- Proven ability to provide consultative services to proactively meet customer needs, using management reports
- Ability to work independently and as part of a team
- Proficient with general computer software including Microsoft Excel, Word and Outlook
- Proven problem-solving skills
- Ability to prioritize and organize multiple tasks with tight deadlines
- Excellent customer service skills
Benefits
- Health insurance
- Generous vacation and sick time
- Paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account
- Flexible, inclusive and collaborative work environment that supports career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Bachelor's DegreeHealthcare Administrationgroup benefitsmanagement reports
Soft skills
organizational skillswritten communicationoral communicationpresentation skillscustomer service skillsproblem-solving skillsability to prioritizeability to work independentlyability to work as part of a team