Client Partner
Stitch
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Own the existing sales growth and expansion strategy for a portfolio of high-potential client accounts, acting as a trusted advisor through strategic thinking and prescriptive recommendations related to marketing strategy, martech, and process optimization.
- Transition ownership of accounts from new logo Solution Leads, focusing on multiple accounts with the greatest potential
- Plan on-site client visits at least once a quarter
- Spearhead efforts to grow bookings within our existing client base, maximizing the opportunity for recurring services
- Work closely with the Delivery team, proactively seeking insights for referrals and driving upsells
- Take the initiative to collaborate with internal teams to allocate resources effectively, ensuring that projects are staffed appropriately to meet clients' growing needs
- Utilize your B2B sales expertise to negotiate contracts with existing customers and successfully close deals
- Showcase the ongoing value of our services, aiming to exceed quarterly bookings targets.
- Contribute to our go-to-market strategy by identifying opportunities for market expansion within Braze's business
- Gain insights on client issues, communicate resolutions, and provide product feedback to our Delivery team
- Become an expert in Braze and its technology partners to anticipate customer needs and questions effectively
Requirements
- 8+ years of experience as an Account Director, Client Partner, or Engagement Manager at a marketing technology consultancy
- A track record of successfully managing sales quotas in B2B sales and a relentless desire and ability to generate pipeline and close deals
- Experience and confidence in leading meetings with all levels of marketing organizations
- Strong understanding of financial metrics and the ability to manage a P&L effectively
- A growth mindset and willingness to go the extra mile for the team’s success, not just personal wins
- A focus on learning and a desire to be an expert in the Braze tech stack and other marketing technology tools
- An ability to move quickly, multi-task, and adapt to our rapidly changing and growing market
- Background in planning, customizing, and delivering strategic technology demonstrations and execution plans
- A habit of thinking outside the box to quickly develop new innovative solutions to solve our customers' needs
- Ability to travel up to 25%
- Bachelor's degree or equivalent experience
- Must be eligible to work in the United States without visa sponsorship now or in the future
Benefits
- Flexible PTO policy
- Medical, dental, vision, and life insurance
- Monthly tech stipend
- Paid parental leave
- Paid bereavement leave
- Mental well-being support
- In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salessales quotasP&L managementstrategic technology demonstrationsmarketing strategyprocess optimizationcontract negotiationpipeline generationupsellingmarket expansion
Soft skills
strategic thinkingcollaborationinitiativegrowth mindsetadaptabilityproblem-solvingcommunicationleadershipclient relationship managementinnovative thinking
Certifications
Bachelor's degree