Qover

Accountant

• Perform daily accounting activities which will include : Injection / booking of our revenues for transactional customers - Booking of bank statements related to risk carriers - Review and reconciliation of payment transactions - Injection / booking of our revenues / customer invoices in our AR tool
• Support the creation / data entry / controls related to insurance bordereaux for risk carriers
• Manage and support the preparation of monthly Accounting books to ensure timely closing
• Ensure all journal entries are supported, properly authorized, and financially accurate so that accounts payable, accounts receivables, accruals, provisions, and other general ledger accounts are correctly set up and reflected in the balance sheet in line with group practices
• Handle cash transactions and banking operations
• Contribute to the analysis and interpretation of Accounting documents and rules to enable senior level decision making
• Support the Head of Finance in forecasting, cash management, and the budgeting process
• Create Accounting procedures / processes while implementing new Accounting tools

Accountant, Insurance Sector

Customer Success Manager

• Define and execute the global Customer Success strategy to drive retention, satisfaction (NPS), and account growth.
• Lead, mentor, and scale the Customer Success team, fostering a culture of proactivity, independence, and customer-centricity.
• Establish key performance indicators (KPIs) and reporting frameworks to measure team impact and partner health.
• Build meaningful relationships with senior stakeholders at Qover’s strategic accounts to support our partner’s & Qover’s agenda while deepening Qover’s reach inside enterprise partnerships.
• Oversee the health and success of Qover’s three primary partner pillars: Financial Services, Mobility, and Insurer & Broker Partnerships.
• Ensure the team delivers high-quality onboarding, training, and governance for new and existing partners.
• Develop frameworks for impactful Quarterly Business Reviews (QBRs) that provide actionable, data-driven insights to partners.
• Collaborate closely with the Sales team to identify and execute on opportunities for upselling and cross-selling.
• Implement proactive risk mitigation strategies to ensure high renewal rates across the portfolio.
• Serve as the primary "Voice of the Customer" within Qover, influencing the product roadmap and corporate strategy based on partner’s interests and feedback.
• Partner with Product, Marketing, and Sales to refine the customer lifecycle and improve the overall partner experience.
• Cultivate a network of customer advocates for case studies, testimonials, and industry events.

Head of Customer Success

Product Manager

• As a Product Manager at Qover, you will be at the heart of this exciting evolution. You will lead the charge for your product area, working within a dedicated, cross-functional team.
• You'll be accountable for deeply understanding customer problems and driving the solutions that deliver measurable impact.
• You will animate an empowered product duo or trio (Product Manager, Designer, Engineer) dedicated to a specific customer problem space within Qover's product portfolio.
• Your primary responsibility will be to deeply understand our users, identify impactful opportunities, and continuously deliver valuable, usable, feasible, and viable solutions that contribute directly to Qover's strategic objectives.
• Manage Data as a Product, transforming vast insurance data into a robust, scalable, and high-performance asset.

Accountant, Insurance Sector

Head of Customer Success

Product Manager, Data as a Product