IT Workplace Support Engineer

Qover

IT Workplace Engineer responsible for IT support and project involvement for a fast-paced insurtech team in Brussels. Collaborating on network, hardware, and security management tasks.

Posted 6/15/2026full-timeBrussels • 🇧🇪 BelgiumJuniorWebsite

About the role

Key responsibilities & impact

Define, procurement, and setup of office IT equipment (screens, keyboards, docking stations, video conferencing solutions, etc.).
Build a comprehensive inventory of all active equipment per user/team, and select/implement an asset management tool for long-term tracking.
Audit current hardware to determine necessary upgrades or replacements (including Windows laptops and MacBooks).
Own our business antivirus solution and device encryption (BitLocker/FileVault). Define and enforce policies to ensure optimal security and ensure secure recovery key management.
Manage all user access, map out software usage across Qover, rationalize tools, and implement secure group profiles/logging. Partner with our Security team to roll out 2FA where needed.
Standardize and optimize our IT onboarding and offboarding processes.
Clean up, improve, and own our Google Workspace (Drive, Groups, users) and collaborate with the Security team to optimize email encryption and security features.
Co-create and deliver basic IT security training sessions for the wider company.
Manage user access control, investigate secure private network options with WeWork, and deploy our VPN solution to support our flexible "Work From Anywhere" policy without losing our agile startup culture.
Proactively troubleshoot and resolve daily IT issues (hardware, software, meeting room setups) and look for ways to continuously improve our setup.
Help the team address IT access and support questions during vendor approval processes, and support our ongoing ISO 27001 certification efforts.

Requirements

What you’ll need

1–3 years of experience in a similar IT support or engineering role, ideally within a fast-paced structure.
Bachelor’s degree in IT, or equivalent practical experience.
Hands-on knowledge of user access policies (IAM), antivirus solutions, PC/Mac support, network troubleshooting, and Google Workspace administration.
Excellent command of English (additional languages are a huge plus!).
A strong team-player mindset.

Benefits

Comp & perks

28 days off (8 extra days on top of the 20 legal days)
A nice working space in a great location in Brussels: Qover-dedicated space at WeWork (Rue du Commerce 31) with a large terrace to enjoy team events
A positive company culture that values teamwork and taking initiative but also having fun, with regular social events
A collaborative and communal environment where everyone is welcomed, valued and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.
The chance to work among entrepreneurial people, giving you the opportunity to learn and have a real impact at one of Europe’s fastest-growing insurtechs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT supportuser access policiesantivirus solutionsPC supportMac supportnetwork troubleshootingGoogle Workspace administrationasset managementdevice encryption2FA implementation

Soft Skills

team-player mindsetcommunicationproblem-solvingtraining deliverycollaborationorganizational skillsproactive troubleshootingadaptabilityattention to detailcustomer service

Certifications

Bachelor’s degree in ITISO 27001 certification