Account Executive, MuleSoft - Higher Education
Salesforce
Inside Sales Representative
Purple
full-time
Posted on:
Location Type: Hybrid
Location: Lehi • Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $16 - $19 per hour
Job Level
Junior
About the role
- Drive incremental sales through inbound (and some outbound) channels
- Engage with customer inquiries via phone, chat, and other communication channels.
- Build excitement and brand value by applying our Sales Methodology framework.
- Ability to walk customers up the buying ladder and provide an optimal Purple experience.
- Provide detailed notes and documentation for each customer interaction.
- Maintain acceptable sales KPI’s (Sales/ Hr , Avg. Order Value, Engagements, CSAT, and Discount Rates ) .
- Maintain s acceptable schedule adherence and productivity levels.
- Meet all other individual performance metrics.
- Maintain in-depth, detailed, current knowledge of all products, prices, promotions, and warranty/returns/refunds policies and procedures.
- Attend (in-office and remote) trainings , team meetings, and individual coaching sessions as needed.
Requirements
- High School Diploma or GED (some college preferred)
- One to two years of sales experience (Contact Center experience a plus)
- Experience with sales CRM’s, order processing systems, and customer engagement tools.
- Knowledge of mattress/sleep products industry helpful
- Top-notch sales skills with familiarity in various sales methodologies
- Strong work ethic and mental fortitude
- Ability to thrive in a fast-paced, high-energy, competitive environment
- Excellent verbal and written communication skills
- Superior computer literacy, typing , and multi-tasking skills
- Remote work experience helpful
Benefits
- Medical
- Dental
- Vision
- 401(k) Match
- Paid Time Off
- Earn a Mattress
- Purple Swag
- Amazing Purple Products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencesales methodologiescustomer engagement toolsCRM systemsorder processing systemstyping skillsmulti-tasking skills
Soft skills
strong work ethicmental fortitudeexcellent verbal communicationexcellent written communicationability to thrive in fast-paced environmentcompetitive spirit
Certifications
High School DiplomaGED
