• Receive, review, and accurately open new client claims
• Enter claims and financial data in client databases
• Ensure policy declarations are accurate and obtain setup documents from clients
• Troubleshoot data conflicts directly with clients and examiners
• Ensure claims are opened timely and in conformity with data standards
• Process incoming and outgoing mail, financial recording of cheques, and general office services as needed

Requirements

Grade twelve diploma; post-secondary diploma in Office Administration preferred
Familiarity or previous insurance claims experience is an asset
2-3 years’ experience in an administrative support role required
High attention to detail and strong analytical skills
Ability to manage changing priorities and proven organizational skills
High level of confidentiality
Proven ability to work well within a team environment and independently
Intermediate experience with Word and Excel required
Customer service focus, detail oriented
Bilingualism is considered an asset

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

data entry
financial data management
claims processing
analytical skills
attention to detail
organizational skills
confidentiality

Soft Skills

customer service focus
ability to manage changing priorities
teamwork
independence

Certifications & Qualifications

Grade twelve diploma
post-secondary diploma in Office Administration

Claims Account Administrator

Accounts Administrator, Temporary

Accounts Administrator

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Contract Administrator

Senior Administrator, Physician Health Program