Claims Administrator
Securian Canada
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Junior
About the role
- Daily maintenance of all required office and claims administration (filing, purging, department email box, scanning and indexing mail, mail correspondence as needed) in accordance with the certificate provisions
- Coordinate and administer new claims (possibly TPA), document applicable notes and set follow-up reminders
- Receive work items from adjudicators and handle to completion
- Track all assigned invoices and document as required
- Request and track customer information from business partners required for claims processing
- Monitor queues daily and distribute work items accordingly
- Verify and track incoming correspondence within industry (PCI) requirements for PCI compliance
- Support team by answering questions and assisting team members with inquiries
- Maintain up to date knowledge of company’s products and services
- Temporary 6-month fixed-term contract with possibility of extension
Requirements
- Post secondary education preferred
- Strong analytical skills and orientation to detail
- Strong interpersonal skills with the ability to communicate effectively
- At least one year of experience in a related field
- Ability to work independently and thrive in a fast pace work environment
- Working knowledge of Microsoft Office
- Excellent formal written and verbal communication skills
- Ability to remain calm and objective
- Confident, mature and able to work under pressure in a changing, dynamic environment
- Strong detail orientation; able to work thoroughly, accurately and error-free
- Demonstrates punctuality and reliability in work attendance
- Understands and demonstrates positive outlook towards change
Benefits
- Flexible work arrangements with monthly financial allocations to support your work-life balance
- Generous starting paid vacation time plus additional vacation days for every year of service
- Paid volunteer day
- Paid personal and wellness days
- Educational assistance of up to $3,500 a year (with manager approval)
- Flexible health and wellness account in addition to comprehensive drug and dental coverage
- Up to 14% combined contributions to the RRSP matching program
- Family-friendly maternity/parental leave
- Competitive total rewards program and many more benefits, perks and programs
- Commitment to diversity, equity, and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
analytical skillsinterpersonal skillseffective communicationdetail orientationability to work independentlyability to thrive in fast pace environmentformal written communicationverbal communicationability to remain calm under pressurepunctuality and reliability