Puig

General

• Partner with the Field Sales team to execute in-store activations, retail events, promotional programs, and consumer engagement initiatives
• Collaborate with Brand, Education, and Commercial teams to deliver merchandising tools, training materials, and launch support
• Track ROI, analyze results, and provide actionable insights to optimize future retail initiatives
• Coordinate with external agencies, vendors, and retail partners
• Support budget tracking, purchase order management, and retail calendar coordination
• Identify opportunities to improve execution, processes, and the overall retail experience
• Adapt and implement visual merchandising strategies aligned with global brand guidelines and local market needs
• Ensure consistent and elevated brand representation across retail environments
• Coordinate production and installation of displays, fixtures, graphics, testers, animations, and retail event materials
• Develop visual presentations and merchandising communication tools
• Manage vendor and supplier timelines, budgets, production quality, and installation schedules
• Support vendor agreement and project scope administration
• Develop, implement, and maintain planograms, merchandising guidelines, and retail execution standards
• Conduct store visits to ensure flawless execution, identify opportunities, and maintain brand standards
• Monitor retail environments, consumer trends, and competitive activity to enhance consumer experience and visual impact

Retail Coordinator

Assistant

• Provide administrative and operational assistance to the General Manager
• Manage the General Manager's calendar, organize meetings, and maintain an updated agenda
• Follow up on requests and facilitate information needed for appointments
• Manage bookings and travel plans
• Organize receipts and prepare Travel & Expenses reconciliations on SAP Concur
• Ensure expenses are reported and corporate credit cards are paid on time
• Prepare reports, PowerPoint presentations, documents, and spreadsheets
• Prepare and consolidate meeting minutes and follow up on key actions
• Support event planning, coordination, execution, and communication
• Manage inventory of company branding materials
• Lead office logistics, including ordering supplies and tracking costs against budgets
• Coordinate maintenance efforts and building management needs with the Office Manager/Receptionist
• Greet clients, candidates, and visitors; receive and distribute mail, packages, and deliveries
• Lead vendor management and payment processes
• Follow up on sanitary registry processes and update company systems
• Perform other responsibilities as requested

Distributors Assistant

Manager

• Profit and Sales Generation: Meeting sales goals, Analysing available sales reports and data to determine the needs of the business, setting business strategies, Set individual sales goals for Fragrance Consultants, motivating the team to achievement
• Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service, Build and manage the client database, Resolve all customer problems and complaints quickly and effectively, Manage all special events, Empower Fragrance Consultants
• Operations: Ensure correct staffing levels, Look after areas of risk management, Deliver relevant team member training, Conduct stock inventories, Understand and execute cash control procedures
• Visual Merchandising: Implement merchandising directives and ensure execution of effective merchandising strategies, Partner with operations, Ensure the selling floor is always picture perfect
• Human Resources: Work with Talent Acquisition and Education teams, Evaluate performance of each Fragrance Consultant, Resolve all human resources issues, Ensure a high standard of personal grooming.

Retail Coordinator

Distributors Assistant

Boutique Manager