Boutique Manager

Puig

Boutique Manager at Puig, responsible for retail operations, sales generation, and team leadership. Overseeing customer service and visual merchandising in a luxury fragrance environment.

Posted 7/31/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales generation and customer service within the luxury retail and fragrance industry, with a strong focus on team motivation, operational efficiency, and visual merchandising.

Highest-signal resume keywords

Retail Management ExperienceSales Target AchievementCustomer Service ExcellenceTeam LeadershipVisual Merchandising Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalysisStock Inventory ManagementCash Control ProceduresRisk ManagementMerchandising Execution

Soft Skills

Strong Communication SkillsInterpersonal SkillsFlexibilityAttention to DetailProfessional Attitude

Industry Keywords

Luxury RetailBeauty IndustryFragrance IndustryClient Database ManagementTalent Acquisition

About the role

Key responsibilities & impact

Profit and Sales Generation: Meeting sales goals, Analysing available sales reports and data to determine the needs of the business, setting business strategies, Set individual sales goals for Fragrance Consultants, motivating the team to achievement
Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service, Build and manage the client database, Resolve all customer problems and complaints quickly and effectively, Manage all special events, Empower Fragrance Consultants
Operations: Ensure correct staffing levels, Look after areas of risk management, Deliver relevant team member training, Conduct stock inventories, Understand and execute cash control procedures
Visual Merchandising: Implement merchandising directives and ensure execution of effective merchandising strategies, Partner with operations, Ensure the selling floor is always picture perfect
Human Resources: Work with Talent Acquisition and Education teams, Evaluate performance of each Fragrance Consultant, Resolve all human resources issues, Ensure a high standard of personal grooming.

Requirements

What you’ll need

Extensive fragrance/beauty and/or retail experience with minimum 4 years’ experience in a retail management position.
Experience within Luxury Retail, Beauty or Fragrance industry preferred.
Proven track record for achieving sales targets in a retail environment
Strong communication and interpersonal skills
Flexibility and availability to work a varied roster in line with store trading hours
Professional attitude, excellent personal grooming and interpersonal skills
High attention to detail.

Benefits

Comp & perks

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package