PUCPR Carreiras

Analyst

• Support the gathering of business requirements with user areas;
• Map and document processes, identifying opportunities for improvement;
• Analyze requests considering the context of affected systems and departments;
• Assist in translating business requirements into structured language for technology teams;
• Serve as a communication support point between academic units and development teams;
• Participate in planning ceremonies and delivery follow-ups with product teams;
• Support prioritization of requests with stakeholders;
• Contribute to the organization and traceability of deliverables and requirements;
• Support development and testing teams in validating requirements;
• Perform process analyses of moderate complexity and propose improvements;
• Collaborate on the institution’s strategic initiatives and projects.

Process Transformation Analyst, Mid-level

Full-stack Engineer

• As a Developer you will be responsible for contributing to the development of educational solutions, from understanding the scope and detailing requirements to planning and managing execution, including communication, negotiations (deadline, cost, scope), creating and tracking schedules, and mapping and managing risks.

Mid-level Full Stack Developer

Support Engineer

• Multichannel user support (Level 1)
• Assist users in troubleshooting and problem resolution
• Collect evidence and log/report bugs
• Test and reproduce errors
• Perform system setup and operational configuration
• Organize and track support tickets
• Structured escalation to Level 2/Level 3 teams

Process Transformation Analyst, Mid-level

Mid-level Full Stack Developer

Junior Support Analyst