Public (Retail World SA)

Operations

• Early Warning & Escalation — Monitors weekly commercial KPIs and escalates promptly to the right team, following up until each issue is resolved.
• Demand & Replenishment Coordination — Ensures that supply chain specifics (lead times, seasonality, local variations) are reflected in order schedules, and tracks OOS, DOH, and sell-through performance.
• Promo Planning Coordination — Aligns the promotional calendar with the central team and ensures stock is in place before each campaign goes live.
• Local–Central Liaison — Acts as the bridge between the local commercial team and the central functions, channelling market intelligence and routing incoming requests to the right teams.
• Reporting & Monitoring — Provides regular commercial performance reporting (OOS, DOH, sell-through, margin vs plan) and maintains a live action log visible to all relevant teams.

Commercial Operations Coordinator

Sales

• Develops our corporate clientele through telephone outreach
• Identifying and targeting new potential business clients through telephone outreach
• Building and maintaining long-term relationships with key stakeholders
• Managing the entire process, including identifying needs, presenting solutions, and closing deals
• Delivering tailored presentations and negotiating contracts
• Maintaining a strong sales pipeline and consistently hitting targets
• Preparing regular sales forecasts and reports

B2B Sales Agent

Civil Engineer

• Coordinate with internal departments (e.g., Commercial, Sales, Visual Merchandising) to design floor plans for new or renovated retail locations.
• Manage and oversee complex construction and renovation projects nationwide, from initial design through to final delivery.
• Select, supervise, and evaluate external partners, contractors, and technical teams.
• Develop and monitor project budgets, ensuring optimal resource allocation and cost control.
• Contribute to the preparation of technical specifications and participate in tender processes for procurement of materials and contracting services.
• Assess infrastructure and urban planning parameters for properties under consideration for commercial leasing.
• Lead and develop the Construction & Development team, enhancing performance and technical capabilities.
• Conduct regular site visits across Greece, according to project needs and operational planning.

Construction Engineering Manager

Backend Engineer

• Participate in the full lifecycle of development of Public Group websites and a series of supporting applications
• Work closely with other Public Group units in order to identify their technical needs and provide solutions

Junior/Mid Java Engineer

• Map client (business) requirements, processes, and objectives.
• Design, customize, configure and testing of SD, MM, FI/CO modules.
• Facilitate workshops to collect business requirements.
• Identify gaps, issues, and workaround solutions. Proactively identify and propose business process and/or system. enhancements.
• Document functional designs, test cases and results.
• Act as a liaison between the business functions and the technical team.
• Provide ad-hoc training and user support as required.
• Provide consulting services on both new implementations and existing support projects.
• Work self-directed and independently; may act as subject matter mentor to more junior members.

SAP Consultant

Solutions Engineer

• Design, develop, and maintain middleware solutions and microservices to enable seamless integration between Public Group systems and third-party applications.
• Participate in the full system integration lifecycle, including requirements analysis, solution design, development, testing, deployment, and ongoing support.
• Develop and manage APIs, message queues, and event-driven services to ensure reliable and secure data exchange across platforms.
• Collaborate closely with Public Group business and technical teams to gather integration requirements and translate them into scalable technical solutions.
• Monitor, troubleshoot, and optimize integration workflows to ensure high availability, performance, and data integrity.
• Contribute to architecture discussions and promote best practices in microservices, DevOps, and integration standards.

Senior Backend Integration Engineer – Java

• - Design, customize, configure and testing of FI/CO modules
• - Map client business requirements, processes, and objectives
• - Facilitate workshops to collect business requirements
• - Identify gaps, issues, and workaround solutions. Proactively identify and propose business process and/or system enhancements
• - Document functional designs, test cases and results.
• - Act as a liaison between the business functions and the technical team.
• - Provide ad-hoc training and user support as required
• - Provide consulting services on both new implementations and existing support project
• - Work self-directed and independently; may act as subject matter mentor to more junior members

SAP FICO Consultant

Application Engineer

• Provide 2nd/3rd line support for business-critical applications.
• Investigate, diagnose, and resolve application incidents and service requests.
• Troubleshoot production issues and identify root causes.
• Coordinate with development teams to implement fixes.
• Maintain incident documentation and resolution logs.
• Monitor system health, logs, and performance metrics.
• Perform routine system maintenance and upgrades.
• Support application deployments and release management activities.

Application Support Engineer

Manager

• 360° Briefing & Execution: Lead creative briefs for TVC, Digital (Social, Newsletters, Site Banners), Print, and In-store assets, ensuring seamless execution across all communication channels.
• Assigned Categories’ Growth: Drive the performance and growth of assigned categories through strategic marketing initiatives and integrated brand campaigns aligned with business objectives.
• Market & Consumer Insights: Monitor competition and leverage global and local consumer insights and market trends to identify opportunities and support strategic decision-making.
• Supplier & Partner Coordination: Maintain daily communication with suppliers and external partners to ensure effective coordination and successful implementation of promotional activities.
• Cross-functional Collaboration: Work closely with internal teams (Commercial, Trade Marketing, Digital Marketing, PR) to achieve optimal results through strong collaboration and synergies.
• Innovation & Idea Generation: Proactively develop and propose innovative ideas that enhance brand visibility and category performance.
• Marketing Planning & Budgeting: Contribute to the development of the annual marketing plan and budget, aligned with overall business objectives.

Brand & Category Associate Manager

QA Engineer

• Lead the design, implementation, and execution of automated test frameworks to ensure the quality and integrity of Public’s web platform.
• Define and drive the overall QA automation strategy across UI and REST layers.
• Design, implement, and maintain Grafana dashboards to visualize QA automation metrics, test coverage, and execution trends, providing actionable insights to stakeholders.
• Oversee the maintenance, scalability, and continuous improvement of automated test infrastructure.
• Mentor and guide QA automation engineers, promoting best practices and technical excellence.
• Collaborate closely with Product, Development, and DevOps teams to ensure high-quality releases.
• Review and approve detailed, comprehensive, and well-structured test plans and test cases.
• Ensure full regression coverage and coordinate thorough regression testing for resolved defects and new releases.
• Monitor test automation execution, analyze results, and provide actionable quality metrics to stakeholders.
• Identify gaps in testing processes and propose innovative testing methods, tools, and frameworks.
• Lead automation integration within CI/CD pipelines to enable continuous testing.
• Ensure effective defect tracking, prioritization, and resolution with development teams.
• Drive improvements in test coverage, reliability, and execution performance.
• Contribute to release planning and risk assessment from a quality perspective.

QA Automation Team Lead

Customer Support

• Develop and continuously update training materials (manuals, e-learnings, quizzes)
• Deliver onboarding training programs for new hires
• Provide ongoing training, upskilling and reskilling for existing agents
• Identify skills gaps at individual and team level
• Conduct call monitoring to ensure quality and effectiveness
• Measure training effectiveness and performance improvement
• Prepare progress reports and improvement recommendations
• Manage and continuously update the procedures database (PublicPedia)
• Ensure all documentation remains accurate, up-to-date and aligned with operational changes
• Work closely with the Operations team to identify training needs
• Implement improvement initiatives to enhance Contact Center performance
• Contribute to a culture of continuous learning and development

Customer Care Trainer

Performance Marketing

• Plan, execute, and optimize paid performance campaigns across platforms (Meta Ads, Google Ads, YouTube, Display, etc.)
• Conduct in-depth audience, keyword, and competitive research to inform campaign strategy
• Manage end-to-end campaign setups including tracking, budgeting, and A/B testing
• Monitor performance KPIs and proactively recommend optimization actions to improve ROI and CPA
• Develop actionable reports using Google Analytics, Google Data Studio, or similar tools
• Collaborate with cross-functional teams (Creative, Tech, Content, CRM) to ensure campaign alignment and effective messaging
• Stay current with digital marketing trends, algorithm changes, and best practices across platforms

Performance Marketing Specialist

Security Engineer

• Participate in the planning and coordination of store stocktakes/inventory counts.
• Track and monitor stocktake plans (by region / store / time period).
• Review and validate results and variances/deviations when required.
• Provide support on security issues arising from stores.
• Contribute to the coordination of day-to-day Security operational matters.
• Monitor proper operation of security equipment (CCTV, alarms, access control, etc.).
• Record equipment needs, shortages, and replacement requirements.
• Track and follow up on store requests related to security equipment.
• Create, maintain, and update Security Checklists for new store openings, remodelings/refurbishments, periodic store audits/inspections.
• Monitor checklist completion and communicate gaps and corrective actions.

Security & Administrative Operations Specialist

Engineer

• Collaborate with business stakeholders to gather reporting and analytics requirements and translate them into technical BI specifications
• Design and develop interactive dashboards, reports, and visualizations using Power BI, leveraging advanced DAX and Power Query capabilities
• Work within the Microsoft Fabric ecosystem (Lakehouse, Warehouse, Semantic Models, Direct Lake) to support modern cloud-based BI solutions
• Develop and maintain data models (star schema preferred), ensuring data integrity, consistency, and performance optimization
• Optimize Power BI reports and Fabric datasets for performance, scalability, and efficient resource utilization
• Support data ingestion and transformation processes within Fabric Lakehouse or Warehouse environments
• Implement data security measures (RLS, workspace governance, access controls) to protect sensitive business information
• Provide user support and training to business users on Power BI and reporting best practices
• Contribute to BI governance standards, documentation, and reporting best practices
• Track assigned tasks and deliverables, identify risks, and proactively communicate progress updates

BI Reporting Engineer

Support Engineer

• Install and configure user’s computer systems
• Respond to user IT support requests
• Manage meetings with users to diagnose software, networking, or hardware issues
• Provide software support on PCs and laptops, such as troubleshooting, installing, removing a few different software applications (Outlook 365, Windows programs, Internet Explorer, Chrome, Firefox, etc.)
• Administration and configuration (user, groups, reset passwords)