ProviPanda GmbH

Account Manager

• You are the interface between product, customer and revenue
• You actively manage the success of your accounts — with a focus on: expansion revenue (upsell & cross-sell), net revenue retention (churn reduction & renewals), customer success & product adoption
• You don’t sell “features”; you identify data-driven levers that create real business impact for your customers
• You own a defined portfolio of customers and grow it in line with clear revenue targets
• You proactively drive upsells, cross-sells and contract renewals — based on usage data and performance
• You analyze KPIs such as subscription durations, candidate performance, interview numbers and hires — and derive concrete actions
• You run structured calls with decision-makers and demonstrate how they can meet their hiring goals more efficiently with ProviPanda

Strategic Account Manager