Head of Account Management

ProviPanda GmbH

Head of Account Management at ProviPanda, responsible for optimizing account management structures. Delivering customer success through B2B account management and team leadership.

Posted 7/6/2026full-timeRemote • 🇩🇪 GermanyLead💰 €80,000 - €150,000 per yearWebsite

About the role

Key responsibilities & impact

Optimize structure: You analyze the existing account management area.
Account management & customer retention.
Upselling & cross-selling.
Reactivation of former customers.
Develop scripts & playbooks.
Enterprise sales.
Team leadership & coaching.

Requirements

What you’ll need

Several years of experience in B2B account management, customer success, or existing-customer sales.
Proven success in customer retention, contract renewals, and upselling (B2B).
Experience building and optimizing account management structures and processes.
Hands-on mentality.
Initial leadership experience or a clear ambition to lead a team both functionally and structurally.
Strong communication skills, negotiation ability, and a good sense for enterprise-level customer relationships.

Benefits

Comp & perks

Truly flat hierarchies.
€4,000 gross base salary + high closing commission, resulting in OTE of €110,000+ per year.
Young, ambitious team.
Remote-first: work from where you are most productive.
Not a fake product — a proof of concept with real client logos.
Growing company, growing team.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementCustomer SuccessContract RenewalsProcess OptimizationScript DevelopmentPlaybook Development

Soft Skills

Strong Communication SkillsNegotiation AbilityHands-On Mentality