Providence

Manager

• Care Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers and the community.
• The care management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination.

Care Manager, LPN/LVN - Care Management

Full-stack Engineer

• Take end-to-end ownership for development and quality of solutions and services.
• Evaluate requirements, estimate costs, and design and implement solutions and services.
• Define and implement the quality criteria for solutions and services.
• Manage and improve the engineering process, manage risks, dependencies, and compromises.
• Integrate software into broader ecosystems and/or solutions and services.
• Demonstrate a sense of personal accountability for the quality and completeness of the entire solution or service.

Principal Software Engineer

Field Engineer

• Service Engineers work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers.
• Collaborate with cross-functional teams to ensure the delivery of high-quality services.
• Participate in the development and improvement of services to enhance caregiver support.

Service Engineer II

Data Engineer

• Designs and builds modern data-centric software applications for healthcare
• Builds data pipelines and transformations, and user interfaces
• Mentors less experienced Data Engineers
• Collaborates with Product, Platform, and Architecture teams

Senior Data Engineer – Cloud Hosting

• Execute, test, and validate enterprise-level hardware systems, devices, and peripherals in clinical, professional, and engineering environments.
• Maintain optimal system performance, reliability, and interoperability in various environments.
• Document and communicate test results, logs, and procedures.
• Manage multiple tasks efficiently and maintain organized workflows.

Service Engineer I

Technical Program Manager

• Work with Engineering to define and design solutions and services
• Collaborate with Engineering and business stakeholders
• Manage the release and establish the solution/service's identity
• Connect with and support the caregiver community

Principal Engineering Program Manager – Voice Services

• Define and design solutions and services that delight caregivers
• Collaborate with engineering and business stakeholders
• Engage with caregivers and manage the release of solutions/services
• Establish the solution/service's identity in the ecosystem
• Connect with and support the caregiver community

Engineering Program Manager II – Voice Services

Claims Specialist

• Follow up on insurance denials and aged claims
• Submit claims to secondary payers and ensure accurate billing information
• Answer all information requests from payers and trace claims
• Re-submit claims to government agencies and submit claims appeals with supporting documentation

Senior Claims Specialist – Insurance Follow-Up

Analyst

• Manage small and moderately complex projects
• Establish and implement new or revised system requirements or procedures
• Analyze user requirements
• Develop and implement systems for moderately complex processes

Applications Analyst

• Ensure caregivers have a fast, reliable, and frustration‑free digital experience by owning and operating our Digital Employee Experience (DEX) platform, powered by Nexthink.
• Partner with endpoint engineering, service desk, and application teams to design, scale, and run Nexthink as a core enterprise service.
• Own the full service lifecycle, from platform architecture and experience scoring to proactive alerting, self‑healing workflows, executive reporting, and cost optimization.
• Use real‑time endpoint data to quickly identify root cause, restore service, and ensure the fix sticks through durable automation and improved monitoring.
• Set technical standards, mentor other engineers, and shape the DEX roadmap—defining what “good” looks like for endpoint experience and translating complex data into business‑level impact.

Senior Service Engineer – IS

Project Manager

• Responsible for managing medium to high level complexity projects.
• Increasing levels of criticality for medium to large sized projects (1,000+ effort hours).
• Managing internal application, system, implementation, process, technical, and other corporate level projects.

Senior Project Manager

Backend Engineer

• Provide technical and editorial support to the Education Specialist team
• Develop and maintain Epic Learning Resources using MadCap Flare
• Edit, update, and organize learning topics and packages for accuracy and consistency
• Ongoing support activities such as content remediation and cleanup within Flare.

Clinical Informatics Technical Architect

Program Manager

• Lead cross-functional initiatives aligned with strategic goals
• Manage multiple projects and track performance
• Ensure clear communication across teams
• Focus on running quality improvement programs

Senior Program Manager – Quality Improvement

Business Analyst

• Participate in a wide variety of complex financial analyses including revenue and operational improvement.
• Conduct financial and operational analyses, identify areas for improvement.
• Develop and implement recommendations for process improvements.
• Provide meaningful reporting and analytic solutions to leadership.
• Interpret data and analyses to help business stakeholders in making operational and strategic decisions.
• Be assigned to one of the areas such as Patient Yield/Front, Mid/Coding Metrics, Payer Yield/Denials, Vendor Performance, PB and/or Post Acute requiring minimal oversight.

Senior Business Analyst

Medical Billing and Coding

• Maximize reimbursement and minimize denials by ensuring proper coding guidelines are met