Veterinary Practice Manager
American Veterinary Group
Call Center Representative
Providence
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $29 per hour
Job Level
Junior
About the role
- Under the direction of the Supervisor, Call Center, support the Call Center Team and internal departments by advocating on behalf of Providence Medical Group patients.
- Help patients navigate through the managed care system.
- Resolve customer inquiries through multiple channels.
- Maintain and upkeep resources to remain current.
- Coordinate special projects and events.
Requirements
- 1 year of Customer service experience.
- Preferred: 1 year of Medical office or health care experience.
- Preferred: Epic experience.
- Preferred: Medical terminology experience.
Benefits
- best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- Retirement 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
- Additional compensation may be available such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemedical office experiencehealth care experienceEpicmedical terminology
Soft skills
advocacycommunicationproblem-solvingcoordinationteam support
