Collections Supervisor
LoanCare
Veterinary Practice Manager
American Veterinary Group
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- We are seeking a dynamic Practice Manager to join our hospital team! In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations. Key responsibilities include: People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews; Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory; Customer Service: resolving client issues and escalations and overseeing follow-up communications.
Requirements
- Minimum of 3 years’ experience in a supervisory role; Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality); A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
