American Veterinary Group

Human Resources

• **Join Our Team as a Human Resources Business Partner – Tampa, FL (Hybrid)******At American Veterinary Group (AVG), we are committed to Nurturing Relationships, Acting with Integrity, Communicating Transparently, and Pursuing Excellence. The Employee Relations Business Partner (ERBP) plays a key role in building a positive, compliant, and performance-driven culture across our veterinary hospitals.
• This position is responsible for providing subject-matter expertise in workplace investigations, training and development, and HR compliance, with an emphasis on ensuring a safe, inclusive, and engaging environment for all team members. This role will focus 50% on employee relations and investigations, 40% on training and development, and 10% on compliance and legal support.

Human Resources Business Partner

Compliance

• Develop, implement, and oversee comprehensive compliance programs aligned with federal and state laws, including but not limited to OSHA, DEA, labor laws, veterinary board requirements, and data privacy regulations (e.g., HIPAA where applicable).
• Lead regular audits, risk assessments, and policy reviews to evaluate the effectiveness of compliance controls and identify areas for improvement.
• Develop and deliver training programs to ensure employees understand and comply with company policies, procedures, and regulatory requirements.
• Manage investigations of non-compliance or ethical concerns and oversee resolution in collaboration with leadership and legal counsel.
• Maintain and analyze compliance documentation, records, and reports to support audits, inspections, and internal reviews.
• Oversee licensing and certification renewals for veterinary professionals and hospital operations to ensure timely compliance.
• Monitor regulatory and industry developments, evaluate their impact on company operations, and update policies and procedures accordingly.
• Partner with HR, operations, finance, and IT leadership to implement and sustain compliance initiatives across departments.
• Promote and reinforce ethical standards, transparency, and compliance awareness throughout the organization.
• Prepare and present materials for internal and external audits, inspections, and regulatory filings.
• Provide guidance and support to compliance team members and other staff involved in compliance-related activities.
• Perform other duties as assigned.

Compliance Manager

• **Join Our Team as a Compliance Specialist – Tampa, FL (Remote)******The Compliance Specialist supports the organization’s efforts to ensure adherence to applicable laws, regulations, industry standards, and internal policies. This role assists with developing, implementing, and monitoring compliance programs across clinical operations, finance, human resources, and data privacy. The Compliance Specialist works closely with hospital leaders, department managers, and external partners to help mitigate risk and promote a culture of integrity and accountability.

Compliance Specialist

Manager

• We are seeking a dynamic Practice Manager to join our hospital team! In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations. Key responsibilities include: People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews; Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory; Customer Service: resolving client issues and escalations and overseeing follow-up communications.

Veterinary Practice Manager

• Oversee day-to-day operations of an UrgentVet after-hours urgent veterinary clinic to ensure efficient acute care delivery
• Lead and develop the hospital team, fostering culture, engagement, efficiency, and collaboration
• Serve as patient advocate and uphold a "Pet-First, Client-First" philosophy
• Act as community engagement and brand ambassador, building relationships with referring veterinarians and local businesses
• Foster a safe and inclusive workplace culture where diversity is celebrated and team members feel valued
• Drive financial stability, practice growth, and operational performance through business acumen and process improvement
• Report to the Regional Director of Operations, UrgentVet and coordinate with regional leadership
• Manage scheduling and staffing to meet clinic hours and service needs, including nights, weekends, and holidays

Veterinary Practice Manager, Urgent Care

• Partner with the Lead Veterinarian to lead the hospital team and provide excellent customer service
• Manage day-to-day hospital operations and serve as liaison between hospital team and corporate support (marketing, payroll, IT, recruiting, finance)
• Report to the Regional Director of Operations
• People Management: recruit, develop, discipline, and terminate paraprofessional staff, including annual performance reviews
• Financial Management: oversee the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolve client issues and escalations and oversee follow-up communications

Operations

• Provide hands-on clinical care: see clients, perform procedures, and build own clientele (75-100% clinical time).
• Provide hands-on clinical support, case consultations, and mentorship to DVMs, especially new graduates in surgery and dentistry.
• Implement process improvements to optimize hospital operations and client satisfaction.
• Foster a positive work environment and collaborate with Regional Director on operations and strategic planning.
• Participate in regional DVM recruitment, interviewing, and onboarding.
• Mentor new graduate DVMs and support professional development.
• Collaborate on efficient hospital operations, optimized scheduling, manage hospital flow and staffing needs.
• Analyze performance metrics, understand financial implications, and collaborate on budget management and resource allocation.
• Conduct inspections, promote quality patient care, monitor DEA logs, and ensure regulatory compliance.
• Support three hospitals in the South Georgia region and travel regionally as required.
• Operate on a four-day work week and contribute to production potential.

Medical Operations Partner

Recruitment

• Identify relief veterinarian talent by sourcing resume databases, directories, practice websites, social media profiles, and testing extensive name generation techniques.
• Generate a pipeline of interested relief veterinarians via targeted email campaigns to both passive candidates and prior applicants.
• Conduct phone screens with prospective candidates to understand rate, travel radius, and scheduling availability.
• Schedule relief veterinarians on our scheduling platform, Vetcher.
• Attend local veterinary conferences to discuss relief opportunities with both American Veterinary Group and UrgentVet.
• Contribute to the maintenance, accuracy, and growth of the candidate database/CRM (Pinpoint).
• Provide market intelligence on relief trends and research with Recruiting Team.
• Work with our Recruiting Team to continuously evolve our capabilities and identify opportunities to improve workflow efficiency, quality of work, and lead conversion rate.

Relief Staffing Specialist

Financial Planning and Analysis

• Deliver financial analysis, projections, and actionable insights to the General Practice Unit, UrgentVet Unit, and Home Office teams
• Support budgeting, forecasting, and long-term planning through advanced financial modeling and data analysis
• Own forecasting and analysis process for key business segments; ensure outputs are accurate and drive strategic action
• Prepare and deliver monthly forecasting and variance analysis for key business segments
• Translate financial results into insights that explain trends, drivers, and performance impacts for senior leadership
• Build and maintain Power BI dashboards to visualize key metrics (revenue, margin, utilization, clinic performance)
• Analyze large and complex datasets to identify correlations, patterns, and opportunities
• Contribute to annual budget, rolling forecasts, and long-range financial plans
• Improve planning and reporting processes by identifying automation opportunities and enhancing data workflows
• Contribute to executive-level reporting materials and presentations
• Collaborate with functional leaders to validate data inputs, assumptions, and results
• Support and guide analyst-level team members and perform ad hoc projects as assigned

FP&A Manager

• Regional Veterinary Practice Manager ("PM Pro") role — travel between AVG clinics to fill practice manager vacancies and provide leadership.
• Provide structure, leadership, and change management during interim placements (typically 60-90 days) while recruiting and onboarding a permanent practice manager.
• Responsible for day-to-day hospital operations and liaison with corporate support (marketing, payroll, IT, recruiting, finance).
• Full-time corporate position reporting to the Senior Director of Operations.