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Expansion Manager
American Veterinary GroupExpansion Manager at UrgentVet, coordinating new clinic openings and staff training for a growing veterinary practice. Responsible for compliance, community outreach, and operational consistency.
About the role
Key responsibilities & impact- Coordinates and supervises new clinic preparations leading up to the soft opening and through the Grand Opening phase of operations.
- Mentors new Practice Managers, implements the 60-day DVM staffing schedule, and certifies the Practice Manager and paraprofessional team in American Veterinary Group’s (AVG’s) LevelUp Training Program.
- Partners with corporate Compliance and Purchasing to prepare the facility to pass veterinary inspection.
- Collaborates with Marketing to achieve community outreach goals.
- Works closely with stakeholders across multiple departments within AVG to successfully launch de novo UV locations.
- Prepares the Practice Manager and the paraprofessional team to transition to the supervision of UrgentVet Operations.
Requirements
What you’ll need- Associate’s Degree (CVT/LVT/RVT) or equivalent experience in veterinary technology, 1-3 years’ experience in practice management or project management environment
- Bachelor’s Degree preferred
- Advanced knowledge of veterinary practice management software required, experience with eVetPractice preferred
- A commitment to the highest quality of patient and client care
- Excellent verbal and written communication skills
- Strong leadership skills and the ability to inspire others
- Well-developed time management skills
- A self-starter with the ability to analyze complex information, prioritize task completion, and meet deadlines
- A passion for leading, motivating, and teaching people of various personality types
- A proven ability to thrive in a fast-paced environment
- Intermediate to advanced skills with MS Office (Excel, Outlook, PowerPoint, SharePoint, Teams, Word, etc.)
- SmartSheet experience is preferred
- Former veterinary start-up experience a plus
- A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team.
Benefits
Comp & perks- Opportunity for career advancement as UrgentVet continues to grow and expand clinic locations throughout the country
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Paid Parental Leave + Paid Maternity Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
- Bonus potential based on performance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
veterinary practice managementproject managementveterinary technologyeVetPracticeMS OfficeSmartSheetpatient caretask prioritizationanalytical skillstime management
Soft Skills
leadershipcommunicationinspirationself-startermotivationteamworkemotional intelligenceadaptabilityproblem-solvingpositive attitude
Certifications
Associate’s Degree (CVT/LVT/RVT)Bachelor’s Degree (preferred)