Principal Service Engineer – AI and ML Architect
Providence
full-time
Posted on:
Location Type: Hybrid
Location: Renton • California • Oregon • United States
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Salary
💰 $68,330 - $121,290 per year
Job Level
About the role
- Lead AI architecture initiatives that transform IT service delivery at scale
- Design and implement AI-driven guardrails, governance, and solutions to optimize workflows
- Translate complex caregiver, business, and technical requirements into resilient, compliant service architectures
- Design the future of reliable, scalable, caregiver and patient-focused AI services
Requirements
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education / experience
- 8 or more years of related experience
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes
- Strong experience with n-tier solutions
- Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
- Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
- Strong experience leveraging data and metrics to drive behavior, process, and priority decisions
- Strong experience in advanced problem-solving using systematic procedures and investigating problems utilizing root cause analysis
Benefits
- Health care benefits (medical, dental, vision)
- 401(k) Retirement Plan with employer matching
- Paid time off (vacations, holidays, parental leave, health issues)
- Voluntary benefits
- Well-being resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI architectureautomationn-tier solutionsresilience modelingfailure mode analysisservice architectureQuality of Serviceroot cause analysisdata analysismetrics-driven decision making
Soft skills
influencingproblem-solvingcommunicationleadershipcollaborationprioritizationtranslating requirementsinvestigative skillsorganizational skillsadaptability
Certifications
Bachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in MathematicsBachelor's Degree in Engineering