Protolabs

Financial Planning and Analysis

• Lead and prepare reporting of monthly, quarterly, and annual results as they compare to past results, current plans, and how they align with future expectations
• Create tracking processes and reporting on key financial initiatives including productivity and new offers
• Build and manage data and visualization reporting in DOMO, our cloud-based reporting platform
• Assist in the creation of financial plans and forecasts used by executives and management
• Be a key member of the financial forecasting and planning team
• Consolidate and report budgets from various Finance team members
• Develop and manage key inputs and assumptions that are used in the budgeting and forecasting process
• Work closely with Finance leaders to develop management presentations for annual plans, quarterly business reviews, and monthly forecasting
• Learn operational processes and how to use data within the systems to drive insights and influence decisions
• Analyze data, including trend and variance analysis, and prepare valuable insights for the business
• Additional duties as assigned

Financial Analyst

Full-stack Engineer

• Design and develop scalable, high-performance backend services for pricing, including rate engines, discounting logic, and billing integrations
• Own the end-to-end software development lifecycle, including design, implementation, code reviews, testing, deployment, and ongoing monitoring of pricing systems
• Partner with Product Managers, Finance, Sales, and Data teams to translate complex pricing strategies and business requirements into robust, maintainable solutions
• Lead and influence architectural decisions while continuously strengthening the platform’s technical foundation
• Establish and uphold engineering best practices, including code quality, testing approaches, and performance standards
• Mentor and support mid-level and junior engineers, fostering growth and technical excellence within the team
• Troubleshoot and resolve production issues, conduct root cause analysis, and implement long-term preventive solutions
• Monitor system performance proactively, optimise query efficiency, and ensure pricing APIs consistently meet SLA targets
• Enhance CI/CD pipelines, deployment workflows, and infrastructure-as-code practices to improve development efficiency and reliability
• Work closely with stakeholders to ensure pricing systems remain compliant with relevant regulatory and business requirements

Senior Software Engineer

DevOps Engineer

• Contribute to the provisioning, installation, configuration, operation, and maintenance of version control systems, build pipelines, and continuous integration tooling
• Partner with development teams to support applications, enhance reliability, and promote site reliability engineering practices
• Identify and implement opportunities to increase deployment stability while reducing manual intervention
• Design and maintain high‑availability solutions, including load balancer configuration and optimization
• Participate in 24/7 operational coverage, including periodic after‑hours work and on‑call responsibilities
• Support the growth of the team by mentoring and training colleagues, promoting best practices and knowledge sharing

Senior Dev Ops Engineer

• Part of a team responsible for the effective provisioning, installation, configuration, operation, and maintenance of version control systems, build tools, and continuous integration tools
• Work closely with development teams to support applications and promote Site Reliability Engineering (SRE) practices
• Continuously identify ways to improve deployment reliability and reduce the level of manual intervention required
• Design and implement high-availability solutions, including load balancer configurations
• Participate in 24/7 support coverage for your area of responsibility, including occasional after-hours work and on-call duties.

Program Manager

• Acts as a point of contact for problem solving and order delivery.
• Manages cross-functional relationships, ensuring consistent and coordinated customer response and customer experience.
• Supports the customer through the order lifecycle including oversight of projects as well as the completion of orders and processing.
• Manges and reports on key Customer metrics through a standard scorecard for both internal and external stakeholders.
• Actively solicits customer feedback; will record, analyze, report on, and address issues that are identified. Changes or remediations should be applied to the all-customer interactions as applicable.
• Develops and maintains project timelines and order processes. Facilitate project scoping and scheduling efforts to determine commitments and timelines driving alignment across stakeholder and delivery teams.
• Use influence to drive results across the multi-functional team. May manage direct and indirect reports in designated departments locally and remotely in a matrix environment.
• Promote cross-functional collaboration.
• Thinks strategically and promote the needs of all customers.
• May support individual customers based on qualification.
• Remains aware of industry trends as they apply to the customer.
• Represent the core values of Protolabs in all interactions.
• Promote cross-level and cross-functional collaboration.
• Proactively identifies and acts on risks and opportunities to enhance the customer experience.

Customer Relationship Program Manager

Accountant

• Support our Americas accounting function within a dynamic global finance organization
• Play a key part in the monthly close process, equity accounting, and maintaining a strong internal control environment
• Prepare, review, and post journal entries across various accounting areas
• Perform and review account reconciliations, ensuring accuracy, completeness, and timely resolution
• Support a fast-paced close process, including variance analysis and presentation of financial results
• Maintain ownership of assigned areas of the general ledger, ensuring accounting in accordance with U.S. GAAP
• Own the end-to-end equity accounting process
• Prepare and review stock-based compensation accounting, entries, and supporting schedules
• Perform technical accounting research and support preparation of accounting memos
• Drive continuous improvement initiatives across accounting processes
• Maintain and enhance documentation of accounting processes and procedures
• Serve as both a control owner and reviewer for key SOX controls
• Support internal and external audit requests
• Provide functional oversight, guidance, and review support to staff accountants
• Partner with cross-functional teams across finance, operations, and other business functions

Senior Accountant

Product Marketing

• Ready to spark change and drive innovation? Step into the role of Product Marketing Manager and become the architect of how our most exciting offerings are seen and felt by customers. Here, you’ll unleash your creativity to shape messaging and positioning for 3DP products and the medical market, that not only enhance our customers’ lives, but leave a lasting mark on the world. This is your chance to turn breakthrough ideas into real impact—let your strategy ignite the future! This individual will work in a highly matrix environment and collaborate cross-functionally with the rest of the marketing team, product management, sales, engineering, and customer service in order to develop marketing strategies that will continue to deliver double digit revenue growth for Protolabs’ unique digital manufacturing service offering in the Americas.
• Work with rest of marketing and product management team to develop a marketing strategy for dedicated Protolabs’ services, including identifying key target audiences, competitive landscape, growth objectives, strategies to find new customers and retain existing customers.
• Member of service line growth team to serve as marketing point to key marketing growth strategies.
• Act as a conduit between product management and marketing communications during product launches and go-to-market planning.
• Lead service messaging and value prop work that positions Protolabs’ capabilities in a differentiated and market-leading way.
• Monitor and compare competitors’ marketing strategies across multitude of channels, including digital (paid/organic/social) as well as traditional (tradeshows/events/PR) in order to ensure market/service leadership and differentiation across all of the key segments.
• Gain intimate customer persona knowledge and understanding of how Protolabs’ unique value proposition applies across multiple use cases; Socialize this knowledge with the rest of the marketing team and ensure adequate interpretation in content development, messaging, positioning, etc.
• Ensure all marketing messages articulate the right value and are relevant to intended audiences/personas.
• Collaborate with other marketing and product management members to develop innovative marketing campaigns in order to raise awareness for Protolabs’ capabilities, generate demand, and ultimately drive revenue results.
• Use data analytics to assess health of service line and identify key growth opportunities.
• Partner with sales and rest of marketing team to ensure the right type of sales enablement tools and resources needed for revenue attainment.
• Understand and document customer/buyer journey, including where they get information, and the who, what, when and why behind every key decision.
• Accountable for partnering with sales, product management, and other cross-functional teams to ensure the attainment of upper funnel service-level metrics, such as leaders, uploaders and quotes.
• Participate in cross-functional demand planning process to ensure forecasting model accuracy and revenue attainment.
• Perform other related duties as assigned.

Product Marketing Manager – 3DP

General

• Lead end-to-end video and photography production: concept support, planning, shooting, and post-production
• Produce a range of content including:
• - Product and part photography
• - Social and digital content (quick-turn assets)
• - Customer case studies and storytelling videos (higher production)
• - Internal communications and PR content
• Edit and finalize assets using industry-standard tools (Premiere Pro, After Effects, Photoshop)
• Ensure all deliverables align with brand standards and campaign objectives
• Manage and maintain in-house studio operations, including cameras, lighting, audio, and editing systems
• Organize multimedia assets and ensure efficient workflows
• Partner with Product Marketing, Demand Generation, and Digital teams to translate campaign goals into effective visual content
• Participate in creative briefings and provide execution-focused input
• Build strong working relationships through reliability, communication, and delivery
• Manage multiple projects simultaneously across varying timelines
• Balance quick-turn production needs with higher-production storytelling work
• Communicate timelines, scope, and priorities clearly with stakeholders

Multi-Media Specialist

Technical Product Manager

• Support the execution of the product roadmap for your domain, partnering with product leadership and stakeholders to prioritize work based on data and business needs
• Develop a strong understanding of partner segments, including capabilities, performance, and preferences, as well as customer needs such as lead time, quality, and cost across the order lifecycle
• Assist in discovery and delivery activities, contributing to problem validation, user research, experiments, and prototyping
• Help create clear product requirement documents (PRDs), user stories, and acceptance criteria
• Collaborate closely with engineering and design teams to deliver features on a predictable cadence while helping manage scope, risks, and dependencies
• Monitor and analyze post-launch metrics such as adoption, allocation quality, and operational performance, and surface insights and improvement opportunities
• Support partner lifecycle initiatives, including onboarding, performance tracking, and engagement efforts
• Contribute to balancing trade-offs across speed, quality, cost, and utilization within the network
• Work with engineering to maintain product quality, reliability, and scalability while delivering customer value
• Advocate for a sustainable team pace and continuous improvement in processes and platform quality

Associate Technical Product Manager

• Design, develop, code, test, debug, implement, and document software applications
• Guide team development efforts towards successful project delivery through Agile methodologies
• Provide technical leadership to teammates through coaching and mentoring
• Influence work direction that aligns with both engineer and company goals
• Maintain high standards of software quality within the team by establishing good practices and habits
• Identify and encourage areas for growth and improvement within the team
• Collaborate with other software engineers, technical product managers, and data architects to plan, design, develop, test, and maintain business applications
• Appropriately applying engineering principles and concepts to area of specialization
• Demonstrate creativity and ingenuity in applying engineering principles and practices
• Draw solutions from a wider range of experience
• Define technical approaches to project and act as lead on some projects and guide lower-level developers
• Participate in peer-reviews of solution designs and related code
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and in-budget
• Interview and onboard new team members
• Provide feedback on team members’ performance
• Stay current on new technologies; research and evaluate a variety of software products
• Perform additional tasks as assigned

Integration Test Lead

Backend Engineer

• Develop and maintain web apps using JavaScript, HTML, and CSS
• Implement WebGL-based visualizations (e.g., 3D models, simulations, or production layouts) for manufacturing data and workflows
• Build, consume, and troubleshoot RESTful web services and APIs
• Contribute to back-end development using .NET (C#) to support business logic and data processing
• Collaborate with senior engineers, product managers, and QA to deliver high-quality manufacturing software solutions
• Write clean, maintainable, and well-documented code following team standards
• Participate in code reviews, testing, and debugging activities
• Learn and apply manufacturing domain concepts such as production workflows
• Support integration with databases, and third-party services as needed

Associate Software Engineer – C++, Computer Aided Manufacturing

Administration

• Own and maintain the HubSpot CRM, Marketing Hub, and Sales Hub configuration across users, roles, and permissions
• Audit, maintain, and optimise existing workflows, sequences, pipelines, and automation to ensure continued reliability and performance
• Manage data integrity through regular hygiene processes, deduplication, and field mapping reviews
• Administer integrations between HubSpot and adjacent tools in the GTM tech stack
• Monitor platform health and proactively identify technical debt or bottlenecks
• Partner with Sales Operations leadership to scope, build, and deploy HubSpot solutions that support GTM strategy
• Translate requirements from Sales, Marketing, and CS stakeholders into technical specifications and platform configurations
• Support sales process improvements through pipeline automation, deal stage hygiene, and activity tracking
• Build and maintain dashboards and reports that give GTM leaders clear visibility into pipeline, funnel conversion, and revenue metrics
• Enable new GTM motions, including PLG, outbound, or channel plays, by designing supporting workflows and data structures in HubSpot
• Act as the primary point of contact for HubSpot-related requests and troubleshooting across the GTM organisation
• Create and maintain documentation for processes, workflows, and system changes
• Train new users and provide ongoing enablement to the sales and marketing teams on HubSpot best practices
• Collaborate with RevOps, IT, and Finance on cross-functional projects requiring CRM data or automation

HubSpot Administrator

• Design, develop, code, test, debug, implement, and document software applications
• Guide team development efforts towards successful project delivery through Agile methodologies.
• Provide technical leadership to teammates through coaching and mentoring.
• Influence work direction that aligns with both engineer and company goals.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software engineers, technical product managers, and data architects to plan, design, develop, test, and maintain business applications.
• Appropriately applying engineering principles and concepts to area of specialization.
• Demonstrate creativity and ingenuity in applying engineering principles and practices
• Draw solutions from a wider range of experience
• Define technical approaches to project and act as lead on some projects and guide lower-level developers.
• Participate in peer-reviews of solution designs and related code.
• Analyze and resolve technical and application problems.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Adhere to high-quality development principles while delivering solutions on-time and in-budget.
• Interview and onboard new team members.
• Provide feedback on team members’ performance.
• Stay current on new technologies; research and evaluate a variety of software products.
• Perform additional tasks as assigned.

Principal Software Engineer – Corporate Systems

Customer Success Manager

• Define and execute the customer success strategy in alignment with business objectives, translating priorities into operational plans, service standards, and measurable outcomes.
• Lead, coach, and develop managers and team members across both in-person and remote environments to build a high-performing, customer-centric organization with strong accountability, engagement, and continuous development.
• Represent the voice of the customer across the organization by identifying themes, gathering feedback, and partnering with internal stakeholders to improve the customer experience, processes, and business outcomes.
• Support customer retention and long-term relationship health by ensuring service delivery meets expectations, strengthening customer trust, and proactively addressing risks that may impact satisfaction or loyalty.
• Establish and improve policies, procedures, and service expectations that increase consistency, efficiency, quality, and responsiveness across the customer success function.
• Lead cross-functional initiatives and service improvement projects, managing priorities, timelines, stakeholders, and execution to support organizational goals.
• Serve as the senior point of escalation for complex customer issues, while proactively identifying risks, monitoring customer health indicators, and resolving concerns with sound judgment and professionalism.
• Monitor service metrics, labor capacity, customer trends, and performance indicators to drive continuous improvement, support forecasting, and ensure appropriate staffing and resource planning.
• Identify opportunities to enhance customer success tools, reporting, workflows, and processes in order to improve visibility, efficiency, scalability, and the overall customer experience.
• Partner with Sales, Manufacturing, Product, and other internal stakeholders to align customer success strategies, improve service delivery, and support business readiness.
• Support business planning through effective budgeting, staffing, and resource allocation to meet service demands and operational objectives.

Financial Analyst

Senior Software Engineer

Senior Dev Ops Engineer

DevOps Engineer

Customer Relationship Program Manager

Senior Accountant

Product Marketing Manager – 3DP

Multi-Media Specialist

Associate Technical Product Manager

Integration Test Lead

Associate Software Engineer – C++, Computer Aided Manufacturing

Senior Software Engineer

HubSpot Administrator

Principal Software Engineer – Corporate Systems

Senior Customer Success Manager