Property Management Inc.

Technician

• Performing repairs throughout the building and tenant spaces while utilizing a work order system to document, track, and close out work.
• Performing and managing routine maintenance inspections of equipment and facilities to identify and correct deficiencies.
• Plumbing, HVAC, and light electrical troubleshooting.
• Ensures contracts and service agreements meet facility standards and needs.
• Contractor Management: Supervise contractors responsible for the repair and maintenance of mechanical, electrical, plumbing, refrigeration, and heating equipment, including boilers, pressure vessels, automated control systems, and HVAC systems.
• Build and maintain tenant and vendor work relationships to optimize operations.
• Providing high-quality customer service while interacting with individuals throughout the facility.
• Maintain proper inventory of tools, supplies, and spare parts, completing all required paperwork accurately.

Part Time Commercial Maintenance Technician

Community Manager

• Run the day-to-day operations of all aspects of a portfolio of 6-12 communities to ensure excellent service
• Prepare and solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors
• Utilizing sound business judgment to resolve homeowner issues and conflicts
• Communicating both oral and written information professionally and effectively
• Develop and monitor property budgets to support the financial expectations of the Board and Association
• Coordinate, negotiate and issue vendor contracts for property services in accordance with the management agreement
• Preparing for and conducting association meetings
• Daily use of company software (CINC), DrivePOV, Freshdesk, Word and Excel documents for communication, organization and detailed follow-through

Community Association Manager

Marketing

• Review and analyze financial reports, lead generation data, traffic to closing ratios, as well as other operational reports to identify and resolve issues impacting leasing, marketing and NOI performance.
• Work directly with portfolio leadership to develop and follow through on action plans to prevent or overcome vacancy shortfalls for Conventional, Student and Affordable assets.
• Perform on-going market analysis and lead research efforts, both portfolio and locally, to understand trends, market conditions, competitor landscape, and other external factors which impact internal strategic direction.
• Assist property operations in developing targeted marketing strategies; oversee implementation and monitor ILS campaigns for individual communities.
• Collaborate with training department to develop community team members on marketing techniques, soft skills enhancements, and closing strategies.
• Work with other support team members to assist in administrative support to include answering incoming calls, sorting mail, scanning files, help desk tickets, etc.
• As directed, may occasionally provide support by working at rental offices when there are certain position vacancies.
• Ability to drive to various portfolio locations in widespread areas for photography, staging, marketing evaluations, etc. with occasional overnight travel as required by business need.

Marketing & Leasing Associate

Compliance

• Review and approve applicant eligibility for affordable housing programs, including income, asset and medical verifications.
• Ensure compliance with Low-Income Housing Tax Credit (LIHTC), HUD, HOME, and other applicable program regulations.
• Conduct file audits for move-ins, annual recertifications, interims, and unit transfers.
• Provide guidance and training to property staff on compliance procedures and documentation requirements.
• Prepare and submit required reports to regulatory agencies and investors, when requested.
• Assist with supporting questions for affordable helpdesk.
• Communicate with property management teams regarding corrections, updates and compliance expectations.
• Stay current on changes to affordable housing regulations and help with necessary policy updates.
• Welcoming resource for phone calls/emails.
• Maintain applicant and resident confidentiality and ensure all documentation is accurate and in compliance with the program regulations, policies and procedures.
• Traveling to Properties for on-site assistance will be required.

Part Time Commercial Maintenance Technician

Community Association Manager

Marketing & Leasing Associate

Residential Compliance Specialist