
Renewal Account Manager
Proofpoint
full-time
Posted on:
Location Type: Hybrid
Location: Sunnyvale • California • Utah • United States
Visit company websiteExplore more
Tech Stack
About the role
- Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close
- Forecast daily, monthly, quarterly accurately via Salesforce and excel
- Meet or exceed customer renewal revenue quota
- Coordinating multiple resources within an account
- Establishing and maintaining strong business relationships at the executive level
- Proactively identify customer issues, work with the larger Proofpoint team to resolve them
- Research customer organizational structure and track information within Salesforce.com
- Gather and track information regarding named customers implementation and support activity
- Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace
- Develop customer quotes through excel, manage customer data within Salesforce.com
Requirements
- Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value
- Must be extremely organized, detail and process oriented
- Must be a self-starter with the ability to work independently or in a team environment
- Ability to manage multiple tasks and use good judgment in resolving difficult issues
- Ability to coordinate Proofpoint resources to execute a complex sales strategy
- Working knowledge of Microsoft Office (especially Excel) and web conferencing tools
- Ability to use Salesforce.com and other on-line tools effectively
- BA/BS or equivalent experience preferred
- 4+ years successful account management, business development or renewal sales experience
- Experience selling to IT departments, IT management and Legal is preferred.
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceExcelaccount managementbusiness developmentrenewal salescustomer quotingdata management
Soft Skills
written communicationverbal communicationorganizational skillsdetail-orientedprocess-orientedself-starterteamworkjudgmentproblem-solving